I migliori ristoranti in Firenze

08/04/2025: Terrible service, poor quality, no attention to customers. For a location like this, a service up to par would be required

08/04/2025: Wait for a lonnng time, go up to the terrace and there are six tables free with no reservations. Staff unhelpful !!

24/05/2025: Terrible ice cream, rude staff, deceptive prices. Two of us asked for a cone/cup with three flavors, one of us was charged €6 (an exaggerated price in itself!!) while the other was charged €10 because she chose to take an extra-large cone that she absolutely didn't ask for!! Absolutely avoid!!!

23/05/2025: Per me, è il peggior gelato di Firenze, sia per quanto riguarda la materia prima (gelato quasi pessimo) sia per la cortesia/gentilezza del personale (a malapena ti parlano, sembra che tu gli dia noia), sia per l'onestà (i prezzi mal esposti, un cono da €3,50 era quasi inesistente). Fare peggio è quasi impossibile

09/06/2025: A lively spot near the station. Decent coffee but ordinary pastry unfortunately.

28/05/2025: Very unfriendly and had a terrible attitude!

11/05/2025: Very dirty bar, indecent tables with cigarettes and stains. Dirty spoon. A coffee €3.50 To reach the bathroom, you have to climb some embarrassing stairs, not up to standard and full of cobwebs. People with disabilities or blood pressure problems are forced not to go there. The smell is unclassifiable. Not to mention the service, staff who were rude to say the least. Absolutely not recommended.

08/05/2025: This is supposed to be an Italian coffee with a little milk. The server was extremely rude. I wouldn't recommend it

24/05/2025: Sure! Here's an example of a bad review you could use: ⸻ Terrible experience, avoid! We went to this bar and left really disappointed (and with our wallets empty). We had 2 sandwiches and 2 Cokes and they charged us 43€: a price that was completely out of line for the (terrible) quality of the food. The sandwiches were inedible, tasteless and seemed to be made with low-quality ingredients. The staff was rude and arrogant, no smiles, no attention to the customer. The icing on the cake: they didn't even bring us the receipt, a non-transparent and unacceptable behavior. I strongly advise against this place. There are many better places where you can spend much less and eat much better.

17/05/2025: Sandwiches are good, but drinks are extremely overpriced. Service is also kinda weird as you immediately get the receipt with your drinks and no chance to reorder. Only reason to stop here is if you urgently need a drink after Uffizi 😅 tourist scam

15/04/2025: Molto formali, disponibili e gentilissimi.. cibo davvero molto fresco, ottimo al gusto e ben servito!! Davvero una bella esperienza! Ottimo caffe :)

23/03/2025: Prima è ultima volta che mangiamo in questo ristorante veramente delusi eravamo in tre un piatto a testa abbiamo speso oltre €80 che avrei pagato tranquillamente se sarebbe rimasto soddisfatto!

12/06/2025: UNIQUE LOCATION Kind, helpful and smiling staff. Excellent and unpretentious food There is also a BAR! Special day with Marcy, exquisite birthday with friends. I will definitely be back, HIGHLY RECOMMENDED!

23/05/2025: The very friendly staff is definitely the best thing about the Sant'Apollonia cafeteria. The food is what you would expect from a cafeteria: a negative note for the pasta, which often has the consistency of boiled semolina and the sauce was seen through binoculars. For the rest of the menu, everything is pretty standard. The negative note goes to the rest of the building, which is in appalling conditions and although I know that the company that provides meals is not responsible, having bathrooms like that in a university environment is a crime to report, and after a certain hour darkness reigns supreme. All the walls are stained with graffiti of horrendous taste and I find it indecent to use the outside basement as a dump. The aesthetic contrast between the cafeteria and the rest of the building is notable.

14/06/2025: The ice cream was okay. Two well-filled sundaes cost €11.

31/05/2025: Rude and ill-mannered! The ice cream was nothing special, very small and not even good, and it cost €2.50. A disappointment!

05/06/2025: Bad cappuccino, long wait, ok cornetto 🥐

05/06/2025: Ordered one cappuccino one hot water and got a half price croissant. I’ve read the bad reviews. On this occasion it wasn’t too bad. Didn’t get told to take the reciept to the other coffee counter for hot drinks. When I worked it out realised I’d been charged for a bottle of water so was a bit difficult getting the hot water. We got there in the end. Don’t go here before a train if you’re in a hurry.

30/01/2025: Very good food and the very kind owner, excellent for breakfast and lunch

17/12/2024: Very normal bar. Very good pistachio croissant and good service. No praise but no mistakes or annoyances so highly recommended for breakfast!

22/06/2025: We ordered a pizza and a steak. The steak was clearly frozen, reheated, and barely edible—tough, dry, and absolutely joyless. The pizza wasn’t much better: bland, rubbery, and probably reheated too. Then came the bill: €80. Hidden fees everywhere—€10 for sad veggies we didn’t order, plus a service charge for service that never showed up. This place survives off clueless tourists and location alone. It’s not a restaurant, it’s a trap. You’ve been warned. Garbage.

13/06/2025: Worst of the worst! Never had such worst mussels in my whole life! And my friends ordering beef and lamp also had worst food of the whole Italian trip! Worst service pushing people to leave after we ordered many wine and drinks only 10 mins ago! If the restaurant is about to close, why don’t you allow guests order so many wine and drinks??? Hate this restaurant ruined my mood of the night!!!! The waitress are all Indians who does not respond to your request and didn’t tell it’s going to close!!!

27/05/2025: Personale molto disponibile , Tempi di attesa brevissimi , Cibo tutto fresco e arrotolato al momento , nighiri top , qualità alta e prezzo onestissimo

25/05/2025: Sushi molto buono, i camerieri sono stati disponibili e molto gentili. Soprattutto Lesandro che è stato professionale e molto educato nei nostri confronti

09/06/2025: It's a very cozy place to stay ❤️ the staff are very kind too.. i tried a piece of cheese cake and it was great ❤️ thank u so much 🌷

12/05/2025: The Aperol Sprizz (11 $) was unfortunately without good Prosecco and much too sweet. The ambience inside and out is dated.

02/01/2025: Disgusting food, frozen pizza, tasteless pasta. I dont’t recomand. I wouldn’t even feed a dog with this food.

02/01/2025: Tourist trap, expensive prices for small store frozen pizza, no sauce on carbonara and barely any guanciale

01/06/2025: The most expensive meal in Florence was also the most disappointing. Staff was attentive and ambience was very nice. THEY NEED A NEW CHEF. I had the tortellini which was horrid, and my wife had the brown lasagne which was tasteless. This coupled with the most expensive drinks service in Florence led to a bad review. High prices for bad food and expensive drinks. Avoid until they recognize that their competition is working harder to provide better value and quality.