I migliori ristoranti di cucina italiana in Firenze

22/11/2025: This is what the Pastry Shop has become. I'm in line and the cashier, for no reason, lets a man she obviously knows pass through. He says, "But the boy's there first." She doesn't even look at me and says, "Yes, yes, go ahead, don't worry." How can she allow herself to do something like that? Then the baristas are arguing among themselves, so when I'm at the counter and order a coffee, I'm shoved in front of them like I'm an animal being served hay. The level has dropped to an all-time low. I hope the management wakes up and kicks these incompetents out. Thanks

09/11/2025: The place is truly beautiful and elegant, but it's a real shame about the staff! The people working there were arguing with each other in front of us, creating a truly unprofessional atmosphere. Furthermore, they don't even know the difference between a caffè latte and a cappuccino: we asked for caffè lattes and got cappuccinos with just foam (they claimed they were caffè lattes). When we asked to remake them, we were met with a rude response. Nice place, but poor service!

15/10/2025: Quality is recognizable... Production and service I would say are more than excellent, highly recommended👍🏼👍🏼👍🏼

10/10/2025: This business exudes passion and professionalism in doing good things. It's truly rare in the business landscape today. I recommend it to everyone.

01/03/2026: Gastronomic excellence and extraordinary customer service: a 101 out of 100 experience at Capatoast in Florence Novoli. It's rare, in the world of fast food and fast casual dining, to come across an establishment capable of combining high-quality products with such exceptional customer service. My recent visit to Capatoast in Florence Novoli was, in this regard, a delightful and exceptional discovery. A Generous and Quality Gastronomic Offering The dining experience was impeccable. The menu stands out for its vast and refined selection, capable of satisfying a wide variety of dietary preferences. What is immediately striking, however, and deserves special mention, are the decidedly generous portions of the dishes: the toasted sandwiches served are literally gigantic. The rich and abundant toppings are enhanced by the use of meticulously selected ingredients. The result is a meal that is not only extremely satisfying on the palate, but also completely filling. The art of hospitality and proactivity While the quality of the product deserves high praise, it is the service that elevates this experience to a far superior level. The welcome we received from the very first moment was warm, courteous, and impeccable. In particular, I would like to commend the dedication, professionalism, and extraordinary powers of observation of the lady working the cash register and the dining room. An episode that makes a difference Her customer-facing approach was evident in a specific incident that pleasantly surprised us. Unable to fully consume our "mega toast" given its size, we had begun folding the leftover portions into paper wrappers to avoid unnecessary food waste. Demonstrating rare proactivity, the lady, simply by observing the scene from a distance, immediately understood our need. Without us having to ask, she spontaneously approached our table and provided us with the appropriate takeout bag. This gesture of exquisite thoughtfulness, courtesy, and anticipation of the customer's needs demonstrates a culture of hospitality rarely found, even in higher-end establishments. Final Rating In short, if I were asked to rate the restaurant on a scale of 1 to 100, I would, without the slightest hesitation, rate it 101. Capatoast in Florence Novoli doesn't simply offer a high-quality meal, but an experience of genuine customer care. Highly recommended.

25/02/2026: Good toast even if I used to come to eat the hamburger which they have now removed, quick service and polite staff

18/03/2026: I'd give it 5 stars. The pasta was good, but the blond waiter was even better. Excellent service 😉 (for twenty-year-old waiters, insta?)

12/03/2026: very homely atmosphere, very good food, excellent value for money, very kind waiters, really a restaurant worth trying

29/03/2026: Renovated all white super and very friendly manager

28/12/2025: Welcoming atmosphere and excellent food. The three of us were with our two dogs. We enjoyed the tender and flavorful tagliata and the excellent duck with onions. The side of turnip greens and the crostini as an appetizer were also good. We recommend it. Good value!

05/01/2026: The food wasn't great, it was for New Year's Eve. The cold appetizer wasn't great. The first course, since I'm allergic, the gnocchi with mushrooms didn't taste good. Maybe it was the gnocchi that weren't fresh or the mushrooms. The seafood pasta was good. The chicken breast for the second course was dry and crackly. If I recommend them, I only recommend them for the pizza and chips. Otherwise, I wouldn't recommend them.

10/08/2025: We had a great time; the atmosphere is clean and the service is fast. The pizza is a little too thin for my taste, almost like puff pastry, but it's very good and well-seasoned. The menu offers a wide selection. Excellent prices.

12/12/2025: The restaurant is a vibe, and the staff were great. Everything looked beautiful; however, we were disappointed with the dishes. We did the expensive tasting menu, and not a single dish was memorable except one that was disgusting. (I am an adventurous eater and not picky. It was surprisingly nasty.) Sadly, I wouldn't recommend eating here until the taste matches the presentation/service.

14/11/2025: Dinner for 2 Intimate atmosphere. Very refined setting. Open kitchen. Friendly, welcoming, and helpful staff. Excellent food. Refined preparation. A top culinary experience. We chose the à la carte menu accompanied by a glass of their own white wine, very very good. Definitely not a place for everyone. The dishes are around €35 ​​each. But it's definitely an experience worth having. We had a wonderful time and ate very well. We also received extra welcome plates, pre-dessert, and their own bread accompanied by butter (exceptional) and their own oil. As well as a surprising selection of breadsticks. Recommended!

02/02/2026: Good value for money. I stopped for lunch and was satisfied. The atmosphere is bright and welcoming, and even a coffee is a real pleasure. The outdoor tables overlooking Piazza della Resistenza are very nice.

23/02/2026: Very kind and very good thank you happy

14/11/2025: The pappardelle with Chianina beef ragù was very good, as was the Croatian steak. The apricot tart was noteworthy, and the cantucci tiramisu deserves special mention. The prices are moderately high, but worth it. Ample parking outside. The place is spacious and the staff are very helpful.

20/01/2026: I've known this place for many years. I came back a few days ago and was disappointed. I made a bad impression in front of friends by speaking well of this restaurant. I don't understand what has changed?! But it's a disgrace.!!! The service is extremely slow and they work without heart (it wasn't like that). The food is poor, with little attention to detail. The dishes were missing even though they were written on the blackboard. The waitress couldn't explain what dessert they had. There wasn't even anything sweet, just the castagnaccio. "A kind of " she called it sweet while explaining to the next table. They didn't even ask us if we wanted dessert or coffee. There were only 8 people in the dining room!!! The tagliatelle arrived on frozen plates! As for the second course, there was nothing to choose from because they ran out of everything! The ficatola was chewy! We used to travel miles to go to your place to eat ficatola with cured meats. It's a total degradation!!! The dining room was cold. The wine was of poor quality. It's a disgrace! We traveled 60km to be disappointed. This place is to be avoided! I am writing with a heavy heart because I have advertised this place so much and have always recommended it to many people where the food was good, the service was always friendly and warm, the food was good and fresh. Nothing remains of the Faina only the walls of Faina.!

12/11/2025: Maybe if a customer points out that after eating the tagliatelle, there was a piece of insect, complete with belly and legs, among the mushrooms, you don't tell them it could have gotten into the kitchen... or outside. It's unlikely it halved and slipped under the mushrooms. Perhaps an apology and offer to replace it would have been the least you could do. While we're at it, I also suggest you clean those plastic curtains outside and paint the ceiling. Goodbye.

04/04/2026: Perfect, pasta al dente, roast beef al punto, quiet place, eaten in complete peace.

22/12/2025: The owner and other cheerful ladies are brisk and energetic, and will greet you with a cheerful voice. It's a really pleasant bar!

12/03/2026: The blonde waitress with glasses was really unpleasant, perhaps because I was a foreigner? Luckily, there was another, much nicer waiter to make me a latte.

09/03/2026: Great place for an espresso refuel ❤️

12/01/2026: While the food is good, the service and behavior were poor and inappropriate. They told us we were the first to book this Sunday lunch, yet we were relegated to a shared table in a cold room. I had to ask for someone to come after waiting at least 10 minutes. There's no menu. Orders are made verbally based on what's offered, but without specifying the cost of the courses. You order blind, but since it's a rather rustic agriturismo, you might think the prices would be reasonable. But instead... We ordered half a liter of wine by the glass, four first courses (3 tortelli and 1 ravioli), three second courses (2 sausages/rosticciana + 1 sliced ​​steak), two roast potatoes, three desserts, and two coffees. When it comes to paying, we get a nasty surprise. €170, or €42.50 per person... but not even in the city would I have spent that much. There's no signal, the ATM doesn't work, so you have to do an instant bank transfer. The first courses are good, the second courses are average. But the prices are crazy for the place, service, and location. Disgusting behavior, we won't be back.