I migliori ristoranti in Macerata

23/01/2025: I went to get drinks and food with some other friends. The girl who served us already seemed angry as soon as we entered but we thought it was normal. As soon as the drinks arrived we realized that the cappuccinos were cold but we decided not to say anything. Then I see that the spoon was dirty with chocolate and a hair. I bring the cappuccino to the girl saying: sorry, there's a hair. Instead of apologizing or taking the entire saucer I had in my hand, I took the teaspoon and changed it. Once you get to the checkout and paid the entire bill, I tell the girl, look at least she apologizes and you could have made me drink again... She always with that angry/fed up face says look, these things can happen! I answer her: yes, there are things that can happen but at least you have to say sorry and change the drink, no you just take the spoon from my plate and that's it. She leaves pissed off saying leave it alone! But is this the way to treat customers? The desserts were really good and there is no doubt about it, we need to work more on drinking and above all on kindness!!

06/01/2025: Nice, well-kept place. I have been frequenting it for several years but in my opinion the staff is not as competent as before, the sales assistant addresses customers in an annoyed manner almost as if she were doing the customer a favour. Health and hygiene standard to be reviewed, given that gloves or special tools are not used but rather the hands are used

06/09/2025: Shameful! The staff is not only disorganized but also rude. I have nothing bad to say about the location, but the staff is truly awful. I do the same job and I'm ashamed that people like this exist in public places.

31/08/2025: One hundred euros for three subpar pizzas, two jugs of Coca-Cola, and some mixed fried fish from Eurospin. The cashier was also very rude. We paid and left. Never again.

28/06/2025: Si consiglia alla titolare dell'esercizio un corso di formazione alla buona educazione e all'accoglienza della clientela.

17/04/2025: Wir standen auf dem Wohnmobildtellplatz und haben diese Perle zufällig entdeckt. Das hat sich gelohnt. Die Pizza und die Salsiccia nach Großvater Art waren super. Die Preise sind angemessen. Sehr zu empfehlen.

03/05/2025: Excellent quality food, really beautiful location, but the lack of kindness in serving and dealing with customers, even though we had booked for some time, was really annoying.

25/04/2025: Very nice place, too bad an aperitif to forget. As soon as the cutting board arrived we asked several times if they had made a mistake because it seemed like it was for one person given that the cost was €25 each but instead it was for two and accompanied by what should have been a mixed Marche fry which in this case was made up of two cremini and two olives. Now I understand why the place was empty at aperitif time: we need to encourage customers to come back and not lose them.

30/05/2025: Placed an order online with home delivery, shortly after it is cancelled without reason. Unreliable service

13/04/2025: We ordered 4 pizzas for home delivery. They arrived super on time and the pizzas were really good. Really affordable prices.

03/09/2025: Place to avoid, probably quite rude owner

09/07/2025: They are not kind to people who treat them badly.

03/05/2025: Terrible organization, restaurant closed permanently, but they still keep the site active.

22/02/2025: Very bad, disgusting pizza, ingredients probably expired, I got salmonella, I won't be back