I migliori ristoranti di cucina italiana in Lucca

26/04/2025: Terrible experience from the start. The waitress, and I presume the owner, was extremely rude. One of us customers had an ice cream we needed from a nearby ice cream shop, but we asked to sit there and order anyway. The girl with the ice cream was allowed to do so. However, when our order was brought, the waitress rudely said she couldn't finish her ice cream there, concluding with a rude "do as you please." I should point out that the customer with the ice cream had finished her order (paying an exorbitant price) and that the place doesn't make ice cream! The lady isn't suited to working with the public. In fact, when I pointed out that she had been very rude for no reason, she verbally attacked me. I told her there was no need to raise her voice and said "goodbye." She replied, telling me not to come back. She kicked me out. It was intolerable!

26/04/2025: Terrible service, the barista was rude from the start, responding terribly to every request. Not to mention the coffee and ginseng. I wouldn't recommend it to anyone, avoid this place.

12/09/2025: The food was frozen and cold, and you could tell it had been heated in a microwave. Very bad and really suspicious.

15/08/2025: when we first arrived they said the parking was 10 euro. we payed ten euros and when we were walking out of the parking lot they tried to make us pay AGAIN. but we didnt because it was obvious they were trying to scam us. when we got sat down the waiter didnt even try to be kind at all and told us we cant order very different plates because it was a holiday, but when we looked around the waiters were bringing very different dishes to everyone else (probably because we were tourists and the others were locals). Dishes were terrible , we got preheated pasta with canned sauce (we recognised it) and it was literally cold. We didnt even wait for the next dish because it was so bad. Terrible food and terrible customer service