I migliori ristoranti di cucina italiana in Asti

18/01/2026: Everything was perfect. Chiara and her staff were exceptional, the food was sublime, and the location was amazing! Thank you, I'll definitely be back.

28/12/2025: I chose this hotel exclusively for the spa, paying €217 per night. Too bad the spa, in fact, wasn't usable. All the seats, chaise longues, and loungers were "occupied" only by abandoned towels, with no one present. After over an hour without even being able to sit down for a minute, I reported the matter to reception. The spa colleague's response was that "everything was occupied," casting doubt on my report. Curiously, only after my report was made was a towel removed and a seat vacated, effectively contradicting the employee's earlier statement. The spa was completely unsupervised: overcrowded for its size, noisy, messy, and clearly lacking in cleanliness (I never saw anyone come to clean the floor given the overcrowding). There was no access management, no supervision, no respect for the minimum rules. Calling it a "spa" is misleading: it's more accurate to call it an indoor pool left in disarray. The staff appeared helpless and disinterested: a first female operator constantly on the phone, followed by two young men completely passive in the face of the situation, chatting among themselves. The result: the spa was unused on the only available afternoon of the stay. To be fair, the management offered early access to the spa the following morning. This was an absurd and unusable offer, as it was only available at 11:00 a.m., therefore after checkout. I wasn't looking for a discount outright, but paying for a spa and not being able to use it even for a minute would have deserved at least some concrete compensation. Nothing. The rooms are average, with no added value; the windowless bathroom is a questionable choice for a hotel of this caliber. The breakfast is varied but of poor quality: dry panettone and industrial pastries (cream bonbons that look and taste artificial). In short: high price, poor service, non-existent spa management. If you're looking for relaxation, order, and an experience worthy of your money, look elsewhere.