I migliori ristorantinella città Merano della Bolzano/bozen

27/09/2025: I bought a slice of Schwarzplententorte (buckwheat flour and jam) and an apple strudel. I really liked the buckwheat cake, but the apple strudel wasn't.

08/08/2025: The cashier serving customers today at 4:50 pm was shocked by her unacceptable behavior. We asked her for sweet pretzels, and she gave us some that weren't fresh! Then we asked her to change them, but she refused and swore in German! When I told her, "We understand what you're saying and will file a complaint against you through Google Reviews," she hit the pastries on the counter in a very rude manner. We asked her name, and she refused and continued speaking German. She is over 50 years old, has short curly hair, and wears glasses. I hope the store manager gives her a warning for bad behavior with tourists! The cashier serving customers today was shocked by her unacceptable behavior. We asked her for sweet pretzels, and she gave us some that weren't fresh! Then we asked her to change them, but she refused and swore in German! When I told her, "We understand what you're saying and will file a complaint against you through Google Reviews," she slammed the pastries on the counter in a very vulgar manner. We asked her name and she refused, continuing to speak in German. She's over fifty, has short, curly hair, and wears glasses. I hope the store manager will reprimand her for her bad behavior with tourists.

07/03/2026: We've been here twice, and we won't be coming back.

13/02/2026: After sitting for half an hour, the waiter didn't even look at me. I had to go and order at the counter. The tables were dirty, and the sugar bowl was missing (what's that on the table for?) I also heard several tourists complaining about the terrible service. Change the staff ;)

14/02/2026: Last Sunday, I was strolling around Merano with my partner when we stopped at this bar for a thick hot chocolate. We entered and sat at a table where the welcome was uncomfortable and the service terrible. We ordered a large and a small thick chocolate. The waitress replied that the thick ones are only large. So I ordered a thick one too. Well, there wasn't anything thick about it because it tasted like dirty water and the cocoa powder lingered in your mouth with an unpleasant aftertaste. The icing on the cake was when I politely went to the counter to ask for a glass of Mayor's water and the barista asked me: "Did you order a cafe?" I replied, "No, two hot chocolates." She replied that they only gave water to those who ordered a cafe; otherwise, it would be an extra burden for them if everyone asked for a glass of water! Well, I'd never heard of such a thing, and she started grumbling at me, and we decided to leave. When I paid, I gave her the €8 for the two chocolates and said, "I'll leave you €2 for the water I didn't drink because your colleague didn't serve it to me." I'll conclude by saying that I strongly advise against this place for anything, and that since I also work in a job where I provide customer service, the customer needs to be taken care of in every way, because they're the ones who pay us! Francesca

16/11/2025: Ordered coffee today... forgettable, very bitter and completely without crema... I don't call that coffee art. The service was very rude.