I migliori ristorantinella città Bressanone della Bolzano/bozen

20/01/2026: The interior is very nice: the atmosphere is welcoming, and I particularly appreciated the numerous board games available, which were fun and perfect for spending an evening with friends. Unfortunately, however, the experience was significantly undermined by the service, which I consider inadequate in its customer service, at least on my last visit. To put it in context: two of my friends and I decided to spend the evening here to stay warm and have a drink. We placed our order by writing down on the slip of paper what we would be ordering: a non-alcoholic drink, a waffle, and a Nutella piadina. To indicate the non-alcoholic drink, we wrote "1) Hawaii" (the name of the drink), but the lady who came to take our order misunderstood, interpreting the "1)" as two bars, and therefore brought us two non-alcoholic drinks. Obviously, there was no problem; she had just misread, so we immediately pointed out, politely, that we had only ordered one. The response, however, was rather unpleasant: in a superior tone, we were told that the paper indicated "two" (despite the obvious sign on the front) and, furthermore, that you can't come to a bar just for drinks or just for food, but are obliged to do both. This left us perplexed, considering we had read that the minimum order was €4, so I don't understand why a customer should be forced to spend more just because "you can't order just food or just drinks." My friend explained that she simply wasn't thirsty and that the piadina was enough for her, which is why she wouldn't spend more. The issue of the non-alcoholic drink was clarified, but to the lady's obvious annoyance, even though we were simply explaining the situation calmly. Once we reached the cashier, another problem arose: the menu listed a waffle with cream as €4.50, but we were told that the price had been increased to €5.50. This information was only given to us at the end, after the waffle had already been taken. It's definitely not a question of a single euro, but of fairness: €4.50 for a single waffle already seemed a questionable price to us, and finding out later that the price was actually higher only after we'd finished eating wasn't pleasant. When we simply said, "We thought it was €4.50," we received a disrespectful response, sending us to get the menu, which, however, had already been taken. Luckily, a friend of mine had photographed the menu with the price listed. Upon seeing the photo, the staff refused to look at it and, in front of everyone, they told us, "Come on, girls, if you don't have money, don't come here, go to the oratory, it's better," accompanied by gestures to send us away and phrases like "bye bye, bye, go away," while they talked over us. This despite the fact that we had specified that we were simply curious about the price. Finally, I'd also like to comment on the prices in general, which, in my opinion, are inconsistent with the quality-price ratio and the service received: a waffle with a little whipped cream for €5.50? That seems excessive, especially considering the staff's attitude. I'm truly disappointed, because I really liked the place, but I don't think I'll frequent it again if this is how they treat a customer who's simply trying to speak politely. Finally, I'd add that if Monday was a particularly busy day, which is why we were treated this way, it would have been better to keep the place closed rather than treat customers this way, because in the end, the only one who loses is you.

28/10/2025: Much more than a pub!! A place where you can feel at home and spend fun evenings with friends!