I migliori ristorantinella città Trequanda della Siena

04/03/2025: Edit in response to Owner’s reply: While we appreciate the acknowledgment of our disappointment, we are disheartened by the lack of accountability in your reply. We hope that this review thread serves as a warning to future wedding couples. We stand by our review and hope that management takes real steps to improve its planning services rather than attempting to shift blame. To clarify: The claim that all information about the maximum guest count and Plan B options was communicated beforehand is misleading. We were explicitly told that multiple tent placements were possible. Yet, a year after signing, we were informed that none of those options would work. Had we been given accurate information, we would have reconsidered our venue choice entirely. Your statement that the planning team went "above and beyond" is simply untrue. We provided concrete examples (below) of their negligence. As for budget, costs increased by 30% after signing. Your team initially provided a budget that was significantly underestimated—did they not consult these "high-quality vendors" before giving us misleading figures? Lastly, suggesting that we should have raised these concerns during ~our wedding~ is unrealistic. The bride and groom should not have to troubleshoot a planner’s incompetence on their wedding day. It is precisely because of your team's failures that we were too overwhelmed to address these issues in real time. _____________________________ Our wedding took place in October 2024. The venue itself was stunning, and most of the staff were friendly, except for the receptionist, who was surprisingly unfriendly upon arrival. Unfortunately, our experience was overshadowed by the venue’s wedding planner. Marketed as a full-service planner, she was anything but—disorganized, unhelpful, and inattentive to key details, leaving us and our friends to handle tasks she was responsible for. Her negligence led to extreme stress. Misleading and Failure to Prepare -Before signing, we were assured they could work within our budget. After signing, costs unexpectedly increased by 30%, and the planner provided little assistance in cost-cutting or finding vendors. -When we asked for alternative catering options, she only suggested two, both at the same high price. We ended up finding a better, budget-friendly vendor on our own—one that had already worked with the venue. -The venue and planner should never have approved our guest count of 200, as there was no viable plan b for more than 100 guests, without sacrificing guest comfort or limiting the use of the property. -She consistently forgot details, despite our repeated communication via phone, WhatsApp, and email. -Two weeks before the wedding, she had not finalized logistics and only then realized how soon it was, after we sent her a reminder of our wedding date. -She provided the pre-party and wedding day schedule on the day of the pre-party—without any prior drafts. Failure to Manage the Wedding Day -She was unfamiliar with the wedding day’s layout, despite receiving photos and drawings provided months in advance. -Just hours before the ceremony, she was asking our friends how to set up the ceremony chairs, aperitif tables, dinner tables and bars. Transportation Issues & Unprofessional Behavior -She neglected to remind guests about bus arrivals and departures, leading to delays. -Instead of taking charge, she kept interrupting my conversations with guests, asking me to direct guests to board the buses. -When I suggested she use a mic to make an announcement, she told me to do it myself… on my wedding weekend. -On the day of, she did not even congratulate us or express best wishes. While the Borgo itself is a beautiful venue, planning a wedding here comes with significant stress, largely due to their planning team. I would have emailed the venue directly, but the only contact listed is the receptionist—who, as other negative reviews confirm, is not someone I would want to deal with. To the owner: please feel free to reach out if you’d like to discuss further.

04/01/2025: A wonderful place, an oasis of peace with attention to every detail, very kind and attentive staff. We also had dinner at the restaurant and the dishes offered were very good. I only recommend better soundproofing of the rooms.