I migliori ristoranti di cucina mediterraneanella città Gambassi terme della Firenze

12/10/2025: Delicious food! Friendly and knowledgeable waiters, short waits, and a varied menu. Highly recommended!

10/10/2025: Great food. Poor service. Trying to order a bottle of wine was an unnecessary ordeal.

09/11/2025: I must say that, despite the beauty of the location, I had a terrible experience at Tenuta Sant’Ilario. We had booked a superior room on the first floor with two beautiful panoramic windows on the estate's website, but instead we were given a standard room on the ground floor with no windows (just a glass door). I immediately wrote to reception, and this was their response: "Good afternoon, look, we gave you a classic room for your dog, at least it was on the ground floor. We apologize for the inconvenience. As a matter of fact, we will waive the supplement for your dog's stay. Thank you again, Reception." In fact, we hadn't been informed of the supplement for your dog when we booked; in fact, we had been offered a free "Welcome Kit for our four-legged friends," which no one gave us. When I complained again to reception, they replied, "You're absolutely right, it was an internal mix-up within the reception staff who didn't inform us. We are deeply sorry." Unfortunately, the apology wasn't followed by any concrete action. The morning of my departure, there was a different person at the front desk who knew nothing about it and neither offered me a refund for the downgrade nor apologized for what happened. So, I paid the price of a superior room for a standard room, and no one did anything to remedy the situation. UNSPECIFIABLE.

19/10/2025: Superior room, no bidet, remote control without batteries, no curtains on the window, no air conditioning, restaurant not recommended