I migliori ristorantinella città Varenna della Lecco

03/02/2024: Dopo una passeggiata sul lungo lago abbiamo deciso di fermarci per una pausa. Dall'esterno sembrava un posto carino..... ma poi.... Abbiamo aperto la porta per accedere al locale.... un signore con i capelli bianchi ci ha letteralmente sbattuto la porta in faccia, dicendo che non si poteva entrare perché pieno. Eppure c'era un tavolo libero all'interno e se ne stavano liberando due esternamente. Sinceramente sono rimasta molto male per la prepotenza e la scortesia del "signore". Non lamentiatevi se le attività nelle zone turistiche perdono clienti! Un pò di rispetto e di cortesia nei confronti delle persone che entrano nei vostri locali, perché se siete aperti lo dovete a loro! E non di certo alla vostra "accoglienza e cortesia"! Mi dispiace, ma una immensa delusione!!! Non ci metterò più piede! Ps: nella passeggiata in paese ci siamo fermati in una gelateria. Il loro gelato era quasi completamente finito ( per la grande quantità di clienti in giornata), ma pur avendo quattro gusti in croce, sono riusciti a soddisfare in pieno le nostre aspettative e a rendere piacevole la nostra pausa con tanta umiltà e gentilezza!!! Da imparare!

14/01/2024: Entrati in 8 per un aperitivo. Un signore poco cordiale e indisponente: “non perde tempo a unire due tavoli per un semplice caffè”, quando avremmo preso volentieri altro. Evidentemente il signore ha la fortuna di aver sempre clientela. Alzati i tacchi, ce ne siamo andati.

10/01/2024: I thought I was the only one having horrible experiences at this Cafe. It turns out so many bad and negative reviews from customers at this place. I've never made any bad review prior to this, despite sometimes get some unpleasant experiences too. However, this particular shop is an exception as I wanted to validate what others had said about them. Bought a cup of coffee and croissant, it was a cold croissant and served with "take it or leave it" attitude. Made a cash payment and in return was given lots of two (2) cents of coins, worth in total close to four (4) euros! Yes, you read it right... can imagine how many stack of coins we get from them? Initially inform them politely that it was our last day in Europe and most likely the euros two (2) cents would not serve any values, as such we request to change the mode of payment to credit card. Respond was extremely rude, simply saying "NO!" and walk away just like that. Explain to them again and suddenly the old lady stood up from her table while holding the newspaper and scorn in Italian. Told her to speak in English, she still continue screaming and yelling in Italian 🤦‍♂️ Not giving up, told them to open the cash register as I'm pretty sure they do it in purpose. I saw they have two (2) and one (1) euro coins during the payment. But upon my horror, the cashier (assuming she is the older lady's daughter) raise her hand and giving an indication she was going to be physical and violence. WOW!!!! Speechless!!! Another lady staff trying to resolve the situation by took her own wallet to exchange the coins she had, but again, was told OFF by the old lady. The old lady even threatening us, that she will call police which I pretty much welcoming the idea. In short, we are saved by another local customer that just came in. We shared the situations to them and they were willingly to exchange the two cents coins to us. (Hopefully they were use back the same two (2) cents coin as the purchase payment) 😂 What a SHAME!!! As the owner of the shop can't find a solution to resolve the situation and it had to come from another customers. In conclusion, I can validate what others had reviewed about this cafe: 1. Very poor customer service, never seen in my life someone's screaming and yelling at their customers. Raising hand to start getting violence another interesting point.. 2. Racist (it could be we are Asians) 3. Gangster like attitude. 4. The list could go on and on... Moral of the story, yes... DO NOT visit this place at ALL COST!!! When you just arrive at Varenna-Esino stations, please do not worry. You can go further down and there are lots of cafe around which I'm pretty sure would serve you as their precious customer instead of this one 🤮🤮🤮

03/01/2024: Ci siamo fermati di ritorno dalla passeggiata a Varenna dato che avevamo parcheggiato nel parcheggio adiacente alla stazione. Ambiente bello, accogliente, pulito, ricavato nella vecchia stazione. Tutto il personale é gentile e simpatico. Ottima selezione di tè. Offre varia scelta di pasticcini, biscotti e cioccolatini. Possibilità anche di mangiare. Vende anche prodotti di vario tipo (biscotti, miele, pasta, ecc.).