I wasn't staying, but I was at the restaurant because I had to catch a train to Bologna Centrale station. We arrived at a time when they were no longer serving lunch, but we were served by a waitress of Cuban origin whose name I don't remember now who treated us like a true wonder. She immediately made it very easy for us by saying that she could offer and immediately cleared a table and seated us. I congratulate this collaborator for the passion she put into her work. It's nice to see people like that!
Daniel Sánchez
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26 Marzo 2025
10,0
Excellent hotel in a strategic position also to reach by car
Paolo Recanati
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23 Marzo 2025
10,0
We stayed here for 4 nights when in Bologna and we did actually have a lot of train travel planned to go to other cities like Modena and Florence so the location of the hotel is really good unless you are planning to explore Bologna itself for a good amount of days, then I may recommend a hotel slightly closer to the city centre and from this hotel it is maybe a 20 min walk. There are still some great restaurants and shops around specifically towards the east, and obviously in the station too.
Our room itself was really nice. The beds were comfortable, the bathroom was really nice and quite spacious too, and the shower was maybe the best shower I have ever been in. Had lots of fun testing out the different modes on the shower head. View was on the bad side as you may have expected from its location.
The service was pretty good and overall the staff were very friendly and helpful too. The breakfast was actually really nice with a good amount of variety from sandwiches with salami or ham to some really tasty desserts. Great juices and yoghurts as well.
Overall I think this is a really nice hotel to stay in if you ever plan on coming to Bologna.
Arjun Vedi
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18 Marzo 2025
10,0
I stayed there for 2 nights, the staff is very welcoming and the structure is perfect. The rooms are slightly small but for a couple they are fine. Excellent cleaning both in the common areas and in the rooms. The added value is given by the availability of the common areas even after checkout and the possibility of keeping the luggage, always after checkout, inside the structure. This allowed us to fully enjoy the last day of our stay in the city without having to carry our suitcases. The advice given regarding the places of interest in Bologna and some tips on restaurants given by the boy who welcomed us were extremely appreciated. Last but not least, it is located in front of the central station and therefore really convenient. I forgot, even though we were in a room that overlooked the main street, at night we could not hear any noise thanks to the double windows with double glazing and thanks to the high bed and its comfort we slept magnificently.
Francesco Carollo
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17 Marzo 2025
8,0
I had missed the train and it was a pleasure to have missed the 🚆 and then sleep in this hotel!!! I always came back at the top!!!
Stefania Sasso
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19 Febbraio 2025
10,0
If you are looking for a place to rest well, the Starhotels Excelsior in Bologna is the perfect choice. The central location is a great advantage, but what is most striking is the tranquility and silence inside the hotel. The real highlight? The bed: very comfortable, with scented sheets and the possibility to choose between different pillows thanks to the dedicated menu. The room was clean, spacious and equipped with every comfort, with a set of herbal teas and a well-stocked minibar with snacks.
Special praise to the staff, always available and smiling at any time of the day. The attention to detail and the warm welcome really won us over. Thank you for this pleasant experience, we will definitely be back!
Anna Kvasova
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16 Febbraio 2025
10,0
Just what I was looking for to rest for a few hours while waiting for my next train, very welcoming and gentle service just steps from the train station...
gaby garrido
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13 Febbraio 2025
10,0
Internally elegant hotel located more or less directly opposite Bologna Centrale railway station. If you weren't already aware there is a direct monorail link from the airport to the station which takes approx.seven minutes -couldn't be handier. Coming back the monorail starts at 5.40am; this was slightly too late for us, but we were able to catch a 4.30am airport bus from outside the railway station. The prices we were quoted for taxis were sadly astronomical; however this didn't seem genuinely reflective of prices in Bologna itself.
Anyway back to the hotel. We were greeted courteously at reception and allowed to check-in early as rooms were available. Our room and bed were huge, with the added bonus of having a bath. There were no phone charging points at the side of the bed, but you could unplug the bedside lamp if required.
Although located across the road from the railway station, the soundproofed double windows meant we didn't hear any outside noise during our two night stay. It's a roughly ten minute walk to the Piazza Maggiore, and there are myriad places to eat and drink within easy walking distance.
So why four stars and not five? On checkout we were informed that there was an (admittedly not obligatory) recently introduced service charge that would be distributed amongst the hotel's staff. This is the first time we've ever been presented with such a surcharge, and it does put you rather on the spot when checking-out.
Andy Sidnell
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10 Febbraio 2025
8,0
Stayed here in 2022 and had a good experience - clean/quiet room (albeit a bit dated), but very convenient location. I had booked it again for a night this February and I have reached out via email to confirm the fee for a late check out (fully understanding of the fact that late check may or may not be available). In 2022 I was quoted 30 euro for 4 extra hours, now the fee quoted was 85 euros, which is way higher than other similar hotels in the area and close to the rate I was paying for one full night there. I have now cancelled my booking and will stay in a different property. I would not be averse to staying here again, but I do hope the hotel will reconsider its fees.
Giulia
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02 Febbraio 2025
6,0
Excellent hotel, perfect cleanliness and ideal location for visiting the city.
Orazio Carriero
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29 Gennaio 2025
10,0