I migliori ristorantinella città Brennero della Bolzano/bozen

30/12/2025: Very good food, friendly service.

11/12/2025: I had gluten-free pasta, which was really good. The atmosphere was welcoming.

06/12/2025: I bought 4 croissants, a cappuccino, a coffee, and a lighter for 17 euros, and they didn't even give me a receipt!!! It's a shameful scam.

25/07/2025: Friendly service Delicious cappuccino

28/12/2025: We are writing to share feedback regarding our recent, and regrettably, final stay. While this was our third visit, the hotel’s atmosphere has shifted from a family resort to a tourist compound as it expands. We observed a significant decline in service, indicating a lack of expected 5-star staff training. Our food orders were consistently incorrect late or completely missing for five days, and front desk operators frequently forgot requests, struggled with simple requirements, and lacked empathy and professional courtesy. Additionally, the food quality dropped significantly. The pasta was consistently overcooked, flavors were flat, and the lunch buffet appeared to be composed of leftovers. It seems the hotel is currently struggling to balance the increased quantity of guests with the quality of the experience.

22/12/2025: It is our fifth stay at Feuerstein and I surely have a thorough understanding of both the resort and the region. Food is great; staff, for many I know by face by now, are very nice; facilities are good for kids; and the best massages I have ever had in Europe. The fact I have returned for four times shows how much I liked it. Having all these being said, my stay of last week fell apart. The overall issue is simple: the resort is expanding fast but many seasonal staff were not well trained. I have food orders missing in the air, confused dinner service and the worst of the worst, was the check out. The day before our departure, I saw my neighbour chalet parents moving with multiple bags and three young kids. It was quite chaotic so I was giving a hand. I asked why they did not call for the service. The response was: "we did but they never came; and now our shuttle bus to the airport is leaving...." Ok, so we decided to move the luggages ourselves to make sure everything is on time at departure. I checked out at 10:30am at the reception. Between 10:30 and 12:30, I was locked out of the chalet twice as the key card did not work. The staff came to deliver new card each time very quickly but did not mention much why I was locked out. The most frustrating part was when we are all packed with luggages and two kids walking towards the garage, our key card could not open the garage door. For those who have never been here, this is a HUGE resort. My husband had to go all around the ground floor to enter the garage and open the door for us from the other side, while I was waiting with the kids and luggages. I wrote an email to complain. The response i received was no more than saying: it is our rules and it is not our fault. The overlooked fact is these rules are NEW (because we were invited for lunch of the departure day many times before and now it cost 100 Euro covering lunch and facilities but not the room). I am not objecting the new rules or the cost involved; but please explain them better as they are very confusing even for the returning customers! For ski classes for children, Feuerstein does not book for the guests. Although the transfer and coordination between the resort and ski has been smooth, it is still a bit stressful to arrange the ski lessons by yourself, while other similar resorts in the region will do that for the guests. Also, compared with other family resorts, the activities offered to adults are very limited here. There are gym lessons everyday but very few outdoor activities to explore the region.

04/01/2026: Disappointing Stopover – Value for Money Not Right We spent one night at the Hotel Residence Lorenz during our travels and were unfortunately disappointed. The Apartment: The apartment we were assigned was clearly outdated and looked run-down. While functional for a simple overnight stay, the price was, in our opinion, far too high and in no way justified. It is in dire need of renovation. Service and Hospitality: The owner was very grumpy. There was no sign of the typical South Tyrolean hospitality. He should seriously reconsider his approach to service, as we felt like we were intruding. Restaurant (Mixed Feelings): The food in the attached restaurant was okay. The dishes we ordered – pizza and spaghetti – were tasty and well-prepared. However, a major drawback was the overpowering smell of old frying oil, which permeated the entire area, including the hotel entrance. Our clothes smelled unpleasant afterward, which was very bothersome. Service and Hospitality: The owner was very grumpy. Conclusion: Due to the exorbitant price for outdated accommodation, the inadequate service, and the unpleasant odor in the restaurant area, the Hotel Residence Lorenz is no longer worth a visit for us. For overnight stays while traveling, we will definitely look for an alternative with better value for money and friendlier staff in the future.

17/12/2025: The food was excellent!!! Unfortunately, we witnessed a family argument. The two sisters apparently went after their brother (presumably the cook) and publicly humiliated him in front of us guests, calling him names and things getting quite heated. Hats off to the cook who didn't say much and just let it all happen. It's a shame that this had to be played out publicly in a restaurant. Embarrassing for the sisters to behave like that in a restaurant. 5 stars for the good food. Everything else was unpleasantly embarrassing and cringeworthy!!!!

31/01/2026: Friendly people, good food and fast service. Perfect for a quick stop along the way.

31/01/2026: Great place to order a pizza during a trip! Friendly staff!