I migliori ristorantinella città Brennero della Bolzano/bozen

09/04/2026: We go to Italy twice a year, and always make a "pit stop" here, and for good reason 😉? Simply delicious food 😋😊!

04/03/2026: We were very satisfied. The pizza was excellent and the service was quick and very friendly. We highly recommend this restaurant.

28/12/2025: We are writing to share feedback regarding our recent, and regrettably, final stay. While this was our third visit, the hotel’s atmosphere has shifted from a family resort to a tourist compound as it expands. We observed a significant decline in service, indicating a lack of expected 5-star staff training. Our food orders were consistently incorrect late or completely missing for five days, and front desk operators frequently forgot requests, struggled with simple requirements, and lacked empathy and professional courtesy. Additionally, the food quality dropped significantly. The pasta was consistently overcooked, flavors were flat, and the lunch buffet appeared to be composed of leftovers. It seems the hotel is currently struggling to balance the increased quantity of guests with the quality of the experience.

22/12/2025: It is our fifth stay at Feuerstein and I surely have a thorough understanding of both the resort and the region. Food is great; staff, for many I know by face by now, are very nice; facilities are good for kids; and the best massages I have ever had in Europe. The fact I have returned for four times shows how much I liked it. Having all these being said, my stay of last week fell apart. The overall issue is simple: the resort is expanding fast but many seasonal staff were not well trained. I have food orders missing in the air, confused dinner service and the worst of the worst, was the check out. The day before our departure, I saw my neighbour chalet parents moving with multiple bags and three young kids. It was quite chaotic so I was giving a hand. I asked why they did not call for the service. The response was: "we did but they never came; and now our shuttle bus to the airport is leaving...." Ok, so we decided to move the luggages ourselves to make sure everything is on time at departure. I checked out at 10:30am at the reception. Between 10:30 and 12:30, I was locked out of the chalet twice as the key card did not work. The staff came to deliver new card each time very quickly but did not mention much why I was locked out. The most frustrating part was when we are all packed with luggages and two kids walking towards the garage, our key card could not open the garage door. For those who have never been here, this is a HUGE resort. My husband had to go all around the ground floor to enter the garage and open the door for us from the other side, while I was waiting with the kids and luggages. I wrote an email to complain. The response i received was no more than saying: it is our rules and it is not our fault. The overlooked fact is these rules are NEW (because we were invited for lunch of the departure day many times before and now it cost 100 Euro covering lunch and facilities but not the room). I am not objecting the new rules or the cost involved; but please explain them better as they are very confusing even for the returning customers! For ski classes for children, Feuerstein does not book for the guests. Although the transfer and coordination between the resort and ski has been smooth, it is still a bit stressful to arrange the ski lessons by yourself, while other similar resorts in the region will do that for the guests. Also, compared with other family resorts, the activities offered to adults are very limited here. There are gym lessons everyday but very few outdoor activities to explore the region.

06/12/2025: I bought 4 croissants, a cappuccino, a coffee, and a lighter for 17 euros, and they didn't even give me a receipt!!! It's a shameful scam.

25/07/2025: Friendly service Delicious cappuccino

02/04/2026: We only had dinner, a pizza, after having something to drink. The pizza was good, but unfortunately the service wasn't at all good. The waitress seemed annoyed at having to take a dinner order after having asked for an appetizer. It seems that other guests also arrived after two out of three people were served, and as they were finishing, the third person asked the waitress where his pizza was and was told, "Don't worry, it'll be right there."

29/03/2026: Bavarian-style hotel, good rooms, decent cuisine.

14/02/2026: We had a very good meal for a snack bar. We were greeted and served very nicely. Our food was delicious; I can't quite understand the other reviews. Perhaps it depends on the day.

31/01/2026: Great place to order a pizza during a trip! Friendly staff!