I migliori ristoranti di cucina fusionnella città Firenze della Firenze

09/12/2025: Highly not recommended. Just appearances! There is nothing that works... we took a suite with a Jacuzzi but we only looked at it 🤣 without being able to use it.... the water was cold even the shower with cold water, the room was poorly heated, cold air came in through the windows, very dated. The sofa was a piece of marble as hard and uncomfortable as it was. From the bed you couldn't see the TV because it was on the opposite side! The shower leaked water... indelible stains on the floor of which I don't want to imagine what! The next morning when we left and pointed out that at least they could offer us hot water since it was the month of December, the lady at reception replied that it was a suite to be booked in the month of August 🤣 .... the only compliments I give go to whoever took the photos to put on booking!!!

09/12/2025: Extremely Disappointing Stay – Never Again I stayed in the “Beatrice” attic room at Palazzo Ciompi in Florence, and I honestly cannot understand how a room in these conditions can be offered to guests. Yes, the room looks charming at first sight, but the reality is completely different. The amount of maintenance problems is shocking and far below even basic hotel standards. The room was full of issues: freezing drafts coming in from every single window, air conditioning completely non-functional, and a bed so uncomfortable it was almost impossible to sleep. The pillows were flat and cheap, and the overall bedding felt like something from a budget hostel, not a supposedly decent hotel. The bathtub placed awkwardly in the middle of the room is not only impractical but also clearly neglected. There were visible limescale residues, and the upper part of the shower was broken, making it nearly unusable. It felt like no one had inspected or properly maintained this room for far too long. On top of the cold temperature in the room, we were woken up early by pigeons literally hitting and cooing at the window. Between the noise, the cold, and the poor bed quality, resting properly was impossible. Things only got worse when we arrived: the elevator was out of service, and we were forced to carry all our luggage up to the top attic floor. After a long trip, this was an extremely unpleasant start. Staff-wise, the receptionist was kind and tried her best, but it was clear she was left alone to deal with all the check-ins and also to fix mistakes made by the rest of the team. This is a sign of poor management and a lack of organization, not staff dedication. Parking is another poorly handled aspect. Guests should be clearly informed that parking must be reserved ahead of time. Otherwise, you end up paying more for an external parking solution, even though the website states a clear price of 25 euros “on-site”. And finally, one of the most unacceptable details: reception opens at 10 AM on Sundays, but check-out is at 10:30. Meaning that if you need to leave earlier, you simply can’t. You must wait for someone to show up. This is not how a hotel should operate. I chose this place again because last year my stay was decent, but after this experience I can confidently say I will return to Florence, but absolutely never again to this hotel. The value for money is extremely low, and there are many far better options in the area.