I migliori ristoranti di cucina barbecuenella città Montepulciano della Siena
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8,7
246 Recensioni |
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Osteria Porta di Bacco
Montepulciano
02/07/2026: Nice place to have dinner. Great variety of local wine and others. Food was good but prices were little higher than expected.
After all it was a positive experience
25/06/2026: I think we just got unlucky.
This is a beautiful restaurant with a museum-like display of artifacts and warm, romantic table setting in different areas of the restaurant.
In summary, our Fiorentine steaks was completely cold, through and through room temperature cold.
We were seated and ordered a cheese platter and I asked for olive oil to go with the bread. The server acknowledged, but never brought the olive oil.
We've ordered Fiorentine steak as a main dish. We were waiting and saw a number of other customers come after us, placed orders and getting their steaks ahead of us served by different server.
When our steak finally arrived it was completely cold, outside, inside just room temperature. The server just place it on a table and left without coming back, and since kids were hungry, we just ate it.
When the server finally came back after 40min or so, we informed her the steak was cold, and asked for desert menu. Another 25 mins went by and we saw the server started cleaning some other tables and finally looked in our direction and I think realized we never got the desert menu.
At checkout the host asked about the steak and then started telling me "I should have ordered another one, I should have asked to have it reheated, I should have the sever to quickly search it", to be honest I found it distasteful that I had to start defending my decision to eat a cold steak.
First, it should have been brought on time and warm. Second, The server should have checked with us after a few minutes.
We were offered a 6 euro off for desert but on a 100 euro steak, I'd prefer a simple "sorry" and some politeness.
Most likely the server was just either overwhelmed or inadequate, happens, but with the lack of class from the host, it's hard to rate this worst steak experience in Tuscany higher than 2 stars.
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