I migliori ristoranti di cucina americana in Como

23/04/2025: nice place, friendly waiters and a menu with a wide choice

12/04/2025: Meat cold and not very abundant

18/03/2025: super friendly and helpful staff

13/03/2025: The best place ever we ate with 11 euros we stuffed ourselves like never before the best place ever

27/03/2025: We ate well as always and were served promptly with availability and professionalism.

21/03/2025: Absurd costs (14 euros for 6 mozzarella sticks and a medium beer). Small portions and quite poor service with the waiters having to come back twice to ask for confirmation of our complicated order (one dish each and a drink). Once upon a time, the old wild west was a valid alternative, shame for those who decided to ruin it A plus to the environment for the talent of a girl who came to sing live who at least cheered up the evening with her splendid voice

07/04/2025: Everything was really good and the staff were super friendly and smiling

06/04/2025: Really rude manager. Came on Sunday for the ribs but the service is terrible, literally 20/30 minutes to get the second round and still down like that for hours, we won't be back.

24/04/2025: Great crispy horrible a hard Hamburg and 2 pieces of bacon with all the money you pay the preparation is horrible

24/04/2025: Neat and clean. All the staff were very friendly.

12/04/2025: the fries were without salt, never again

08/04/2025: Possibly 1 of the most interesting experience I've ever had with an f&b establishment. As someone who's been teaching hospitality and service for some time, I couldn't help but empathise with the outlet manager/supervisor on how this must be one of the hardest outlet to manage and the lady manager/supervisor (trying to fix the drinks tower on 19/3, while trying to keep the outlet running) was doing her level best, at the moment we arrived to buy some snacks for the lake cruise ride. Being so close to the lakeside and the most well known brand of fastfood, naturally all tourists flocked to this nearest fast food joint for food they know and toilet available.. but the space is super small compared to most other mc d ... and the tourists too many to handle/control. So much so they even hired a big (bouncer-looking) guy to help guard against non-customers, while helping with calling out orders and delivering orders nearby... Over-tourism is real and not all visitors understand how difficult it makes the life of locals and other tourists if one isn't conscientious and considerate to others (service workers, visitors, residents)... it drives some to learn to ignore, to defend, to offend， to protect...I don't blame the workers for 'just doing their jobs' without urgency/customer service as it gets awfully tiring and frustrating..and I truly appreciate those who tries so hard to still make effort even with all the challenges presented. It was truly eye opening and a huge realisation for me to share more of such case studies with my students... we waited around 20 min for our takeaway over but when we realised we couldn't wait anymore, we asked if we could pick up the order later after our cerise ride, and after checking they said alright. Upon return, the picked up wasn't as smooth but given the nature of the business and operation processes, the long queue at the counter still, I honestly do not know how much better could it be possible given the circumstances. Dont think I've given this much thought to any review I've ever done, but I feel so strongly about this memorable experience that I couldn't help myself from sharing, and hoping that others will be more mindful of their footsteps during their travels...