SATORI In Firenze

02/05/2025: My family and I went to eat, it's not the first time we've had good food and friendly waitresses and to be fair regarding the food and the waitresses I'm giving 3 stars because they deserve it but my disappointment goes to the graying bearded waiter (I assume he's the owner or he thinks he's one) who is arrogant and wants to be nice with poor results with the customers. After almost 1 hour of sitting down we were asked by this person if everything was okay! To my response that we hadn't had food yet and that three tables next to us who arrived later had already had dessert, I was told... We have 150 people to serve, we have to wait, you can see that you don't understand anything about our work!! In fact, a truly terrible response made a fool of myself not only to me and the people at my table but also to the diners who were sitting at nearby tables who, when the waiter left, smiled at me as if to make me understand that I had to let it go and so I did! What a shame that I have been a restaurateur for 26 years and I have never approached anyone like this!! Dear sir, if you and your staff are not there, you can serve 150 people as you say, take or arrange to take fewer diners, at least make a good impression and serve in a modest way there. Then we were told that we waited a long time because we didn't have starters (in fact we also had starters) Which in the end arrived after the first ones.. Fair price for the food received but I wouldn't go back just for this arrogance!

27/04/2025: Beautiful beautiful welcoming place to visit