Ristorante Alcide In Poggibonsi

07/05/2025: Wonderful spa and spa, excellent cleanliness and very helpful and kind staff

07/05/2025: Shine with signs of wear Nestled in the rolling hills of the Val d'Orcia is the Fonteverde Lifestyle & Thermal Retreat, a former Medici palace from the 17th century that is now an elegant spa resort. You reach the hotel via a driveway that was once intended as a promise - large, representative, almost a little sophisticated. Today there is that fine veil of past greatness over it that you can feel rather than see. Our e-bikes discreetly disappeared into a luggage room - a service that seemed more pragmatic than charming. The room with a terrace seemed to be between two decades. The living area - decorated in cool white and gray tones - harmonized with the oak floor and conveyed a certain calm. The bathroom, on the other hand, looked as if it had stood its ground against every wave of renovation. The shower was a miss, and from the afternoon onwards the terrace remained a place for sun worshipers with heat tolerance - no sun protection was provided. The dinner in the in-house restaurant was remembered - unfortunately more as a study in missed opportunities. The service fluctuated between hectic and erratic routine, and some employees' uniforms appeared unflatteringly cut or worn - details that didn't quite fit the standards of a five-star hotel. From a culinary point of view, it remained pale, almost as if they didn't want to do anything wrong and achieved exactly that. The breakfast also failed to set any accents. The room was reminiscent of a canteen with ambition, the buffet was complete but unimaginative. And because the thermal baths are part of the house, you will also encounter guests in bathrobes in the morning - a sight that doesn't necessarily add to the atmosphere. Anyone hoping for a certain degree of exclusivity in this hotel because of the “Leading Hotels of the World” label is likely to be disillusioned.