Gelateria Monterosa In Pistoia

16/06/2026: We felt very comfortable here and would love to come back! The accommodation and food were excellent, and we enjoyed the beautiful view! The personal tour of the olive oil mill and cheese factory was particularly interesting. Thank you!!

09/06/2026: There was nothing to complain about regarding the quality of the products and the deliciousness of the dishes offered, not to mention the wonderful view, which was what encouraged us to book lunch for a ceremony. We had the first problems with the reservation (made 7 months in advance), which a month earlier, due to a mix-up, didn't appear to exist, but fortunately they managed to guarantee what was agreed upon. Unfortunately, on the day of the event, the service and hospitality were very poor, with the waiters (except for the dark-haired lady) paying little attention to making guests feel comfortable. On three occasions, the waiter told the guest who had made a request that they needed to see if it was included. This situation made the birthday boy or girl look bad and made the guest feel embarrassed for having asked for an extra (truly unprofessional, and when it was pointed out, they were almost annoyed by our remark)! It was a lunch in record time, arriving at 1:30 pm, at the time of the cake when I asked to take a short break before the dessert but I was told that they would not have time to prepare the evening service (it was 3:10 pm), by the time of the sparkling wine they had already removed the glasses from the tables and told the guests that they had to prepare for the evening service (they practically sent us away), if I had been warned at the time of booking that I had to vacate the structure by a certain time I would have made my considerations on the matter... With great regret, because the chef is truly excellent, we will not return again and I do not recommend a ceremony in this structure.