I migliori ristoranti di cucina vegetariananella città Nicolosi della Catania

08/07/2026: The best restaurant in town. The best pizza ever, the staff is incredibly friendly, especially Mr. Massimo, who is an excellent person!

27/06/2026: Disorganized service, endless waits, and disappointing customer service. I booked a table for seven at 8:30 PM, specifically requesting an outside seating area. Upon our arrival, we were seated (the place was understandably busy). The problems began immediately when we ordered: there was only one waiter in the entire room taking orders, a decidedly inadequate management decision for a Saturday night. The truly disappointing part was the wait: the pizzas arrived a full hour and a half late, at 10:40 PM to be precise. During the wait, we repeatedly called the staff's attention, and the response was that the pizzeria had "mixed up the orders." To make matters worse, after all this waiting, two of the pizzas we ordered ended up directly burned in the oven. The highlight of the evening, however, was at the cash register. When I reported the incident and the serious delay to the owner, instead of apologizing, he rudely argued that such a delay was unacceptable, as he was relying on the time the order was entered into the system (obviously completely ignoring the time the dishes were actually served). This attitude of complete closure and denial left me truly astonished. There will definitely be no next time. I strongly advise management to pay much more attention to their customers and learn to handle criticism with more humility and professionalism.