I migliori ristorantinella città Isnello della Palermo

28/03/2026: Nice restaurant with a lot of options, lamb with shrooms and pizza was tasty and very good.

15/03/2026: I'm giving one star only because it's not possible to give zero. My daughter was here on a school trip to the GalHassin Observatory, and what she and her classmates reported was unacceptable. Although the service was fast, the quality and hygiene were scandalous: • Food safety: Expired ketchup and mayonnaise packets were brought in twice in a row. • Hygiene: One classmate found a hair in the first. Even worse, the kids saw the staff scooping up leftover sauce from the plates and putting it back on the serving plates. • Food quality: The breaded meat had a greenish color and leaked a yellow liquid when cut; the water served was already turned on and clearly tasted like tap water. • Equipment: The cutlery was practically unusable... forks that wouldn't stick and knives that wouldn't cut (perhaps a choice for the children's safety, but it made it impossible to consume the meal). The only "positive" notes (if you can call them that in this context) were the chips and ice cream. I hope the establishment takes serious action, because serving food in this state to children is shameful. Highly discouraged. March 15, 2026. Dear Pizzeria Smeraldo, I acknowledge your response, but there are some points that cannot be dismissed as simple "misunderstandings": 1. Water: Admit that the water comes from your water supply. The problem is that it was served in already-opened mineral water bottles. Serving tap water while passing it off as bottled mineral water is not "transparency," but rather unfair behavior toward the consumer. 2. Sauces: Calling serving expired products twice in a row (even after reporting them) an "oversight" is worrying. Food safety does not tolerate oversights, especially with children. 3. The meat: If the color was due to the curry, the yellow liquid that leaked when cut and the smell should have confirmed it. The students, however, reported a very different impression. Saying that "no one was hurt" is not a valid excuse for the perceived poor quality. 4. Recycling the sauce: This is not an allusion, but a direct testimony from several students present. If you are confident in your professionalism, you should better verify the dynamics in the kitchen rather than accusing customers of lying. Reviews are useful for reporting the experience. If this was the experience of an entire school group, perhaps it would be more constructive to apologize and improve rather than become defensive and arrogant.