I migliori ristorantinella città Misterbianco della Catania

03/12/2025: A terrible experience, bordering on absurd. I asked to remove an ingredient I can't eat, and we're not talking about something integrated into the meat or the preparation: it was simply a final topping, a "decoration" added at the last minute. A very banal request, yet perfectly foreseen by the sign posted in the restaurant. And instead? I was faced with service so poor it seemed like a joke. The person at the counter responded in an annoyed and completely inappropriate tone, bringing up a supposed "company policy" that would prevent changes... and ignoring what was clearly written right there. A disconcerting lack of professionalism, a rigid and rude attitude that completely ruins the customer experience. If this is how they treat those who enter the restaurant, it's no surprise that the atmosphere exudes more irritation than hospitality. The service needs to be completely overhauled.

29/11/2025: An experience beyond reproach. Not only were we repeatedly told that some ingredients were missing, but, after wasting time adjusting our order based on what was "left" at checkout, we were told there were too many of us and they couldn't defrost the food. I'd tell the owner to alert the staff and consider whether it might be time to close!

05/01/2026: Very good food and very kind and professional staff ❤️

31/12/2025: Friendly staff, very large room, fast and efficient service, you can eat and dance

27/12/2025: We ordered at 9.50pm and now it's 12am to order a sandwich it's impossible poor delivery service and for this delay I give 1 star

27/12/2025: Fantastic experience! The place is beautiful, with a welcoming atmosphere. The sandwiches and pizzas are excellent, made with fresh ingredients, and the prices are in the low-to-medium range, excellent value. The evening was made special by a torchlight procession that lit up all the tables, creating a magical atmosphere. Then we got up to dance, even on our chairs! The service was quick, courteous, and efficient: they took our orders right away, and the food arrived in no time. An experience I highly recommend—I'll definitely be back!

17/08/2025: We stopped for ice cream on the way. It's a simple place, but the quality is excellent. The pistachio ice cream and zuppa inglese were extraordinary. The lady was very kind, and what can I say about the price? It was great. We'll definitely be back!

14/08/2025: We got a kilo of ice cream from their van because they were cleaning the shop after work (so we were told), and it was absolutely disgusting! It tasted like a mix of granita and ice cream, it wasn't fresh at all, it had been stirred who knows how many times... for €15 a kilo, you can get better!

13/06/2025: Absolutely avoid this post: two twins for one euro. I think this is some sort of legal robbery. I understand inflation and price increases, but two sandwiches for one euro. Absolutely not.

19/08/2025: I highly recommend this place. It's fantastic!

28/05/2025: Daniele de Martino the neomelodic singer from Palermo 🍓🍓 July 26th

10/09/2025: Good bakery where I have been going for years now. I can say that the products are good, but there is one thing that really annoys me: every time I order a cake they always make it 600g more than yesterday... Meh...

08/01/2026: I come to this bar often and I have to say it's never disappointed me! My favorites are the chocolate iris, the arancini, and the strawberry baskets. The staff is friendly and helpful.

01/10/2025: We've always gotten cakes and snacks here. Everything's good. Today is my mom's birthday, and we got a cake. Very disappointed, it wasn't what I wanted.

10/11/2025: Excellent breakfast and hot food!

23/11/2025: Excellent 💯... For my birthday everything was perfect... organization... food... kindness... sweetness of the staff... everything taken care of down to the smallest details ❤️ compliments received from everyone.. no complaints for anything... thank you ❤️

06/10/2025: We went for a pizza tour, a welcoming place, the service wasn't impeccable. Honestly, I have doubts about the pizzas, not to mention that I'm sure the bases were frozen ones, for three reasons that I can point out if anyone has anything to say about them, but the serious thing is that at the time of the presentation contract we weren't told, much less was it indicated... for the rest, it's ok.

26/08/2025: It became a Chinese restaurant... what a shame.

13/01/2026: Terrible experience. I ordered some rich fries for €4 and received a practically empty package, which was then replaced and refilled. The worst was yet to come when I ordered a "1955." This sandwich arrived the first time with only lettuce, tomato, and charred bacon inside; I rightfully asked for a replacement, and 15 minutes later I received another sandwich, which I believe to be the same, but with only the burger, lettuce, and tomato. At this point, I simply asked for a sandwich as I had ordered it and not a cheeseburger, given the significant price difference between the two. The staff replaced it again, but were visibly annoyed by what had happened (I only asked for what I had paid for...). To finish, I ordered a milkshake and it was filled precisely halfway. I don't usually write reviews, because it can happen once or twice. However, I'll point out what happened because I go to this McDonald's often, and every time I go, my order always arrives with something missing or half-filled. Please be careful with your orders and give the customer what they pay for. I've reluctantly decided not to return to this store; I don't recommend it to anyone.

04/01/2026: UPDATE: The pickup monitor issue persists after a year. Furthermore, the bad habit of allowing smoking inside the restaurant has been added. Original review: Sandwiches arrived cold and the pickup monitor was disabled, causing pickup disruptions and problems processing KPIs (a common and common problem with ETNAFOOD).

25/10/2025: Not very punctual, they make you wait 2 hours and not only that, they even make the wrong customer... terrible experience

24/08/2025: Terrible experience. I ordered a Margherita pizza with eggplant and fries. The pizza was full of oil, and I could smell the aftertaste of unaltered oil. The fries and eggplant tasted terrible. I only ate half of it because I paid for it! The table service girl was quite polite! The rest was awful.

21/11/2025: Pumpkin sunflowers were lightly seasoned and dry on the palate. High prices, medium portions. Decent service.

23/10/2025: Aside from the tasteless dishes, the staff isn't very respectful. After you queue up and order, they tell you that everything advertised outside in the month's specials isn't available, so you have to move, choose again, and wait in line again. Never again.

25/12/2025: Very kind and courteous in serving me. The desserts I purchased were excellent.

24/12/2025: I find myself having to write a negative review. I booked 2 scacciate a week in advance for today (Christmas Eve). I asked if I could book at 7:30 pm, and they told me they could for 8:00 pm. I arrived at the bakery at 7:50 pm and found more than 60 people before me. I took number 01. Some had booked for 7:00 pm and were still waiting. It was 9:00 pm and the numbers that reached 82 went back to 76 and then went up and down again. It seemed like we were playing bingo. At 9:30 pm there was still nothing. Like many other people, I left without having taken anything! I thank the Zappulla bakery for ruining a Christmas Eve, but fortunately you are not the only ones working there and I ordered four pizzas from my usual pizzeria which was delivered to my house. PS: I don't even live in the area and I even lost my fuel bill. I WILL NEVER ORDER ANYTHING FROM YOU AGAIN! The lack of seriousness, respect and professionalism was incomprehensible, if not beyond comment.