I migliori ristorantinella città Borgo ticino della Novara

16/06/2025: Fantastic atmosphere, nothing to say, for a video game lover like me… Good service, polite and helpful staff. A different story about the food, the place was highly recommended to me and is quite well known, I only went there once, so with this I don't want to assume it's always like this, but the sandwich I ate was anything but good, dry and dry meat, zero flavor, not even the sauces and other ingredients managed to save it, really bad, stringy and difficult to swallow. A bad day can still happen, I don't want to make anyone think that the quality is low, it was that day at least on my sandwich, there should have been polenta that day, but they had problems and it was no longer made, I think it's also for this, it probably was a bad day (August 15th 2024), so no problem, if there is an opportunity I will still come back to visit you, the reviews speak clearly, the important thing is to understand that it happens to everyone, I don't like those who always try to defend themselves at any cost, the reviews are almost all excellent, it means that you work well, it can happen and inevitably it happens and happens again to make mistakes or have bad days, just as you accept positive feedback, you also accept negative feedback, because professionalism is also being aware of being able to make mistakes, no one makes 0 mistakes, I'm sure that mine was a fairly rare experience, nothing to say about the account, just for the period and the day, I will come back hoping that things will go better next time! Update I came with some friends that day, my friend had booked, now I don't remember the details perfectly, but I'm sure that no one ate polenta, neither us nor at other tables, I remember well that it was the August lunch, but regardless of everything, my comment did not start to criticize or to be reimbursed for something, simply the meat was not good (cooking), that's all, it was the first time I came to eat, I didn't think it was the case to say: "the meat is not good", because it was the first time I came, so I could also think that the level was that, like in many other places, where they serve pitifully cooked meat but people are fine with it, so I kept quiet, having nevertheless greatly appreciated the place and the service, if I had been a regular customer I would have pointed it out, but I had no expectations since I didn't know you. I let out a comment after a while because it came to mind that day while I was chatting with friends, I don't argue about the quality of the meat but that day the cooking was terrible, but without needing replies or justifications, I come from a family of butchers for generations, if the meat is badly cooked I can see it at first glance, but nothing happened, we are human, I'm sure it was an isolated case, or at least rare

05/06/2025: Passing by and stopped for a sandwich, we found good food and friendly staff. To return 👍I've already been back other times and I must say always good, but what always strikes me is the kindness, kindness, kindness of the guys who work there