Scopri il migliore ristorante di cucina mediterraneanella città Castelbello-ciardes della Bolzano/bozen
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8,5
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Restaurant Kuppelrain
Castelbello-ciardes
09/08/2025: Nothing to say about the food: an interesting menu, classics revisited with a modern twist, and well-balanced flavors.
But the rest? A disappointment.
The service: the wine was served late. We ordered a bottle of Alto Adige sparkling wine, and only after a second greeting from the kitchen did they inform us that the bottle we'd ordered wasn't chilled, and they offered to exchange it so as not to wait another 20 minutes. The menu was never presented to us, and we were given no option to choose between the two available options. When I asked for an explanation of what we were going to enjoy so as to find a food and wine pairing, I was told that the owner had created a menu to his liking, which was then hastily dictated to me by him, with little detail. For a Michelin-starred restaurant, these aren't "details": they're slips.
The worst, however, came when it came to the bill. There were four of us, with four gift vouchers for the six-course tasting menu (€135 per person). A shared Christmas present: I gave it to my parents, and they gave it to me and my partner. On the website and outside the restaurant, the seven-course menu costs €145 per person, so we ask to upgrade by paying the difference. The owner agrees with a smile and reassures us: "No problem."
Too bad that, when it came time to pay, the supplement was €33 per person instead of the regular €10. When asked for an explanation, the response was hasty and rude: he had decided to substitute venison for the chicken, and "therefore it costs more."
A unilateral decision, never agreed upon, and a rare instance of dishonest behavior. The cuisine deserves respect, but the management turned a special gift into a bitter experience.
07/08/2025: Schönes Lokal. Sehr aufmerksamer und sympathischer Service. Küche schlicht einfach hervorragend. Einziger Schwachpunkt, die Weinpreise Glasweise sind doch eher grenzwertig hoch. Ansonsten gutes Preis / Leistungs Verhältniss für das gebotenen.
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