Scopri il migliore ristorante di cucina mediterraneanella città Arcola della La spezia
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8,1
1162 Recensioni |
Il Mattatoio
Arcola
22/12/2024: My experience at this restaurant was extremely disappointing in both quality and service. We had booked a table for seven people at 8.30pm, with drinks on the spot.
Just to order we had to wait over 20 minutes, but the main problem occurred later: we waited a good 1 hour and 40 minutes to receive our pizzas. The quality of the pizzas was significantly lower than on my last visit, dating back to March 2024.
Another unpleasant aspect was the management of priorities by the dining room staff. The waitresses seemed to give priority to the tables already during the dessert phase, which, although understandable in terms of workflow, absolutely does not justify such a long wait. I was particularly surprised to see a table of seven people who arrived later, made up of elderly customers, served before us (it goes without saying that this is a cultural surplus - favoritism towards the elderly gender due to a question of age).
A further critical point concerns the menu: some dishes, including pizzas, were no longer available, as confirmed by the waitress, although they were still on the list. I find it senseless that the menu is not updated to reflect the real proposals and availability of the restaurant.
In light of this experience, I don't think I will return to this place.
10/12/2024: I have been coming to this place for several years and I think you eat the best pizza in the entire province of Spezia. Excellent dough and quality ingredients
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