Scopri il migliore ristorante di cucina mediterraneanella città Arcola della La spezia
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8,0
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Il Mattatoio
Arcola
29/06/2025: I'm sorry to leave this review as a regular customer for years, but I was really shocked and disappointed by the last experience.
We waited for the pizzas for over 50 minutes, in a windowless room, full of people, with only 1 Penguin for everyone... it was at least 35 degrees.
I was with two elderly people, and two little girls. It was difficult to leave and find another place to have dinner at that time on a Saturday.
Despite the obvious inconvenience, they never asked us how it went, not even at the cashier.
It's already not a particularly cheap pizzeria, plus this time we consumed at least double the drinks to counteract the heat while waiting. But they didn't even offer us anything, like a round of drinks, or a house liqueur, or a coffee, as a gesture to apologize for the inconvenience. Not even a free "sorry".
These things happen, for goodness sake, but the customer should be compensated.
Instead we were totally ignored, as if everything was normal, even though the waitresses themselves, poor things, exhausted by the heat and in a bad mood, entered the room fanning themselves with the menu and banging the hot plates on the table as it happened. The pizza was good, for goodness sake, but there are so many good pizzerias... you don't behave like that with customers, especially regular customers. Mattatoio victim of its own success... the experience was so bad that, even after so many years, I will never return.
15/06/2025: We were here on Saturday, we were 4 couples of friends, very good pizza and the girls were very kind and attentive, being Saturday there was a bit of a wait perhaps due to the fact that the place was full, in my opinion it is synonymous with guarantee, also the spectacular and abundant desserts... BRAVISSMI
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