I migliori ristoranti di cucina mediterraneanella città Castel san pietro terme della Bologna

23/08/2025: Impossible to give less than 5 stars. The spirit of Emilia ❤️

21/08/2025: Let me start by saying that we celebrated all three of my children's baptisms there and that we've never had any problems over the years; in fact, we were excellent customers, both us and my in-laws. Lately, we hadn't been there anymore due to work schedules and commitments with the kids (and also because we had other preferences). After the second-to-last time we had a family dinner, where the portions were very small and the prices were very high, we returned for a quiet lunch with our three children. As usual, we ordered two baskets of crescentine, one of which arrived promptly, but I noticed for myself that the oil was still inside the dough, so I drained it into a napkin. I would have ignored it, but my partner pointed it out to Ilaria, one of the restaurant's three less-than-smiling managers. After having strangely waited over half an hour for the main courses we'd ordered, along with side dishes and the remaining crescentine, the young lady showed up at our table, insinuating that we'd soaked the aforementioned basket with water. It was, in fact, wet, but it must have been wet by them or someone in the kitchen, to challenge our small, polite remark. The result? Insults from the young woman, who called us "shameful" and ordered us never to return to their establishment. I have no words for the lack of professionalism, respect, and politeness of these people. If you treat your regular customers like this, you've got a serious problem... and you always will have, as that place is increasingly empty. A heartfelt piece of advice to Ilaria: be more humble and smile more, so you don't become any uglier, and demonstrate the intelligence in knowing when it's best to keep quiet and move on. And ask yourself a few questions about your staff, whose reliability and professionalism are questionable. Never see you again.