Scopri il migliore ristorante di cucina mediterraneanella città Rivisondoli della L'aquila

14/03/2025: BAD CUSTOMER MANAGEMENT. AVOID THIS PLACE. I went to this restaurant a couple of weeks ago, booking in advance and accepting the two-hour timer rule for staying in the shift. Nothing strange, if it hadn't been communicated to me in this ridiculous way. Disorganized service: orders are not in order of arrival but in their reservation register, so a table that arrived after me was served first... Mistakes in the kitchen and little professionalism: there were two of us, but the first course arrived wrong for one of us, forcing us to eat separately. Furthermore, when I asked to correct the mistake (the scamorza with the sausage was missing), the answer was: "start eating only the sausage". But the worst was yet to come. In the second course, a mix of meat with scamorza, I found a 5-6 cm piece of plastic melted in the cheese in my mouth. I immediately reported the problem to the waiter and the answer was: "now I'll ask the kitchen". Who knows what she asked for but whatever... After a few minutes, another waitress comes back saying that it wasn't plastic, but the string with which the scamorza is tied. It doesn't matter: it shouldn't end up on the plate. I'm offered to redo the scamorza and reheat the meat. I refuse. After a while, a new proposal: redo the whole plate. I refuse again. Then, the last straw: the waitress comes back to tell me that "there's no need to be angry, to err is human, we didn't do it on purpose". Ironic, considering that up until that moment I hadn't even protested. Shameful ending: when I get the bill, I find the plate charged. When I complain, I'm told that they calculated how much I had consumed before the accident. Incredible. I laugh, pay and leave. Any other comment would be superfluous. Avoid it.

11/03/2025: Elisabetta and her passion for her work make the environment very pleasant. Super cuisine😋