I migliori ristoranti di cucina italiananella città Scena della Bolzano/bozen

26/08/2024: Not easy to review due to the obvious ups and downs that this hotel contains which needs a good refresh. Let's start from the price: the 4*S are absolutely disproportionate to the hotel's services (each star must correspond to a level of service): the (oriental) staff are kind, but inadequate for a 4*S, as are the rooms (old and not at all soundproofed), the reception (which in a 4*S must be 24 hours a day while from 6pm you will no longer find anyone (no one) as well as during the lunch break, unfortunately the cleaning in many cases is also summary in the common areas, spa and alpine village (unfortunately poorly held with cobwebs, it would be an incredible gem). Let's say it's a great 3* The cuisine is in line with expectations. No organization of excursions for guests, nor activities (another thing normally expected in a 4*S). Hope you don't meet families with children because the hotel does not have dedicated and separate spaces (pools and play areas) (especially from the spa) and there is no supervision, so you will always find them underfoot if the parents don't care. ..the only truly 4*S part is the aesthetics and the truly beautiful and well-kept massage-relaxation rooms, as well as the view. I forgot in the hotel garden there is an area dedicated to bees which is an honorable project in itself... but not recommended for those who don't like flying insects because especially at breakfast you have to share it with them. In summary, if you find offers in the low season and are looking for a good 3*, give it a try, but in the high season and if you want a 4*S I would think twice.

18/08/2024: We stayed at this hotel for 4 nights. Despite the wonderful location, the hotel is neglected with no air conditioning, rooms with few obsolete light sockets, unhelpful staff only a few kind and helpful Indian waiters. The owner of the hotel never even greeted us during our 5 day stay. The food had small portions and the buffet had vegetables that were not fresh.

21/08/2024: Large apartment with direct connection to the free bus. What more could you want?

05/08/2024: Nice and clean hotel. Friendly people. Good breakfast and you can eat well there. Rooms are clean, good bed. Now we had a room on the road and on the side of the terrace. If you want peace and quiet, book a room higher up or at the back.

31/07/2024: We were there during our vacation and wanted to buy wine. We were at the store at 10:15. Since the door was open my wife went into the store. The blonde lady (saleswoman/boss!) had prepared the tables in front of the shop. She had just shook her head and muttered to herself that the store wasn't open yet. Sorry when the door is open, I don't look at the small print on the glass door, which was also covered in places. If the lady had reacted politely there wouldn't have been a problem, but we don't need such service. We shopped at the Pföstl butcher's shop where there are delicacies such as wine, schnapps, cheese, pasta, etc. The staff was very friendly and you could sample everything. You can see that there is another way. 50/60 years ago there was nothing in this village. Some entrepreneurs probably no longer need it. Kind regards Joachim

30/07/2024: After finally arriving in Schenna after a long car journey, I urgently needed a toilet. I found a parking space and this wine shop right next to it. I went in, when I didn't see anyone there I called out loud, Hello, anyone there? A woman then came from the back of the room and shouted at me: sit outside, I'll come. I didn't even have the opportunity to express my concerns. I politely asked if there was a toilet and if I could use it. Then she shouted again: of course we have a toilet over there on the right. mama mia and something else in Italian (which I didn't understand). After my visit to the toilet, I wanted to go outside to sit and have a drink. On the way there she shouted after me: But at least you can say thank you. Then I turned around and went to her at the counter and said: Are you always so friendly to your guests? Or are you always in such a bad mood? I actually wanted to sit outside and have a drink, but now I definitely won't do that anymore. She didn't say anything more and I left. Of course, you can also pursue “customer loyalty” in this way.