Scopri il migliore ristorante di cucina italiananella città Bozzole della Alessandria

07/03/2026: Terrible experience. We had booked a table, but upon our arrival, we were told it was no longer available, without anyone bothering to notify us or call us. Even more unpleasant was the attitude of the staff, who were rude and unwilling to find a solution. A truly disappointing welcome, followed by a final slammed door.

01/03/2026: I visited this restaurant for lunch and overall the experience was quite positive. The atmosphere is refined and welcoming, the staff friendly and helpful. I really appreciated the quality of the ingredients and the presentation of the dishes: you can sense the attention paid to the kitchen, and the flavor was adequate. Unfortunately, there was one incident that left me a little disappointed. I was served a cold steak; after I reported it, the dish was taken back to the kitchen and the same steak was returned, simply reheated, and on a lukewarm plate. I would have preferred more attention to the situation, perhaps by preparing a new dish or at least a small gesture of apology for the inconvenience. Overall, the food is good, but I believe that customer care in times of crisis really makes a difference. I hope it was just an isolated incident, but I recommend being careful because losing a customer can lead to very unpleasant word of mouth.