I migliori ristoranti di cucina italiananella città Bernalda della Matera

19/05/2025: Sunday lunch. Booked in advance. The place was packed beyond capacity, even blocking the wheelchair ramp. The food didn't arrive. After the appetizer, which wasn't enough for the number of people we were, we decided to leave. It was impossible to continue in that chaos and we had been at the table for almost two hours. The owner treated us terribly, very arrogant. We paid too much for the misery they brought us.

12/05/2025: It was an experience to forget. Since the restaurant was full, the staff immediately seemed very annoyed at having to be there, but apart from that, there is no menu so you eat what is told to you verbally without a price or an indication of allergens or whether it is frozen or not. After ordering, we first received the pasta with tomato sauce for the children (cold), then the appetizers in measly portions because, we discovered later, they had mixed up the table orders and so we ate (and paid) for a table of 8, but with portions for a table of 4. The worst is yet to come, in fact the second courses arrived before the first courses and despite this the meat was cold and we had to send it back because it tasted rancid, as if it had been cooked and left there. Disgusted, but still respectful and polite, we wanted to address the problem to the cashier, but avoiding unnecessary confrontations; except that the lady at the checkout started shouting, pointing at us and saying "they're waiting because they want to argue". Well dear lady, if we had wanted to argue we would have had every reason, because you don't give spoiled food to people, especially at a table with two two year old children. We (over)paid and left certain that you will never see us again because that's not how you work in a serious way, I'm sorry for other unfortunate people who, like us, will stumble upon your ineptitude.