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Scopri il migliore ristorante di cucina cinesenella città Altamura della Bari

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Ordinare per Ristoranti vicini
6,5
875
Recensioni

Nagoya


Altamura
01/04/2025: Really disappointing experience, I absolutely do not recommend! I ordered a €35 dinner via Just Eat with delivery to the hotel, scheduled for 8:45 pm. I arrive at the hotel and wait, but at 9:30 pm still nothing. I see a guy leaving the hotel with two Just Eat bags and I wonder if one was mine, but I tell myself "impossible". I call the hotel and they tell me that the driver is nearby, but the order does not arrive. So I call the restaurant to find out what happened, and they tell me that the driver delivered to a guy, asking me if he was my friend. I reply that I do not know him, but they tell me that the delivery was made and that it is my fault for not having seen the guy enter with two bags. Excuse me, but do I have to look at the things of a person I do not know in a hotel? Two orders, two profiles, two different credit cards, but they deliver them to a person who has nothing to do with it? In the end, the hotel tells me that they will resend the order, but then they call me again saying that they cannot refund me because Just Eat marked it as delivered. After much stress, I call Just Eat, who fortunately refunds me, but it is now 10:20 pm and I still haven't eaten anything! A completely negative experience. The restaurant did not take charge of solving the problem and left me to decipher an absurd situation. Poor service, total disorganization. I absolutely do not recommend.
31/03/2025: Very bad... after eating I felt terrible

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