Scopri il migliore ristorante di cucina barbecuenella città Venaria reale della Torino
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7,7
2526 Recensioni |
Mucca Pazza
Venaria reale
04/08/2024: Excellent food, beautiful children's room and Jessica the very kind and knowledgeable entertainer, attentive and precise room staff. We will definitely be back
03/08/2024: Hello everyone, my experience in this restaurant is not even one star. I couldn't give -5 stars because there is no possibility. Let's start from the assumption that in this place the only thing that I thought was so positive was the children's area. I had to change my mind, from 3 years old and up there should be entertainers who also supervise the children. From 0 to 3 years old, however, the parent must stay inside (quite right). My 3 year old son was checked in as it was supposed to be done. He came in and was playing then I looked out and realized that some 7/8 year old children were pushing etc near my 3 year old son and they were doing nothing, not checking anything. Furthermore, if the child wants to play with the balls he was not supervised, there are sharp toys where children can hit their heads and above all there are no edge protectors, the padding is now non-existent, the padding on the glass is non-existent and if the children hit they risk to get hurt, and a lot. I pointed out to the attics that there were children pushing themselves etc. on the slide and an animator with glasses told me that where there were slides they didn't control them. But what kind of entertainers are they? Let's start from the assumption that in any case you are paid to check that children do not leave the children's area, then the children also have to supervise. Something not done. I couldn't eat the pizza or drink anything, I even told him not to prepare it and remove it from the order. Given the situation, my husband and a friend of ours couldn't even eat the pizzas because they saw that I started looking inside the children's area as if it were my job, to prevent my son from getting hurt and I looked even the other younger children since there was zero vigilance. Having said that, for two pizzas at the table not eaten and two 1-liter drinks at the table not drunk, we spent €75.00. Without practically touching any food. Such a truly terrible experience had never happened to me. I hope they use the €75.00 well for useful things since they were practically given to them as a gift.
The waitresses have nothing to say, they are courteous, while the girl at the cash register, when she was told what had happened, also took the piss, too bad she caught the wrong person to tease! Having said that, I will give a terrible word of mouth for this restaurant!
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