Scopri il migliore ristorante di cucina americananella città Rivoli della Torino

02/10/2025: I'm giving one star because I can't give less. We went to the drive thru this evening, around 11 pm, there were three of us. We ordered two Happy Meals, a saver menu with a double cheeseburger, and a nugget deal. We'd chosen the one with the 4-piece nugget, but when we got to the counter to pay, we politely asked if we could exchange it for the 6-piece nugget, which cost €3.80. After this request, the girl at the counter started huffing and puffing, and the guy behind her (Alessandro) loudly exclaimed, "Oh, but these guys can't handle it," as if our request were incredibly absurd. The truth? They didn't feel like exchanging the products because the bag was already ready, not even time to pay. Do you know why the bag was already ready? Because they've had the products ready for hours, confirmed by the fact that the sandwiches were hard and crunchy like biscuits. The double cheeseburger we ordered without cucumbers was one of the pre-made ones, because when we opened it, we noticed the cucumbers had been removed from the already melted cheese, probably to keep it warm. They didn't succeed; it was cold. When the bag was thrown to us in the car, with much grumbling, we obviously checked and realized we'd been given two Actimels instead of one Actimel and one Parmesan, which we'd specifically asked the girl for. Once we pointed this out, the very annoyed girl called the manager, who arrogantly yelled and assured us she'd thrown it to the bottom of the bag. This explains everything. Unless we're magicians, the two Actimels we showed them didn't appear on their own. The whole thing was resolved by them trying to sell us off by giving us one Parmesan. So we ended up with two Actimels and one Parmesan. Too bad for them; we were just trying to be polite. When we got home, we noticed that the complimentary sauce from the famous 6-piece nuggets (mayonnaise) was missing. So, moral of the story, if you like surprise dinners peppered with insults, this is the place for you. I also work in the same job and have never allowed myself to behave like this!!

30/09/2025: Every time I go to McDonald's in Rivoli, something is always missing from my order. It's really frustrating having to double-check every time you pick up the bag, because if you don't, you're going to end up with a scam. Tonight, I didn't have time to check, and the nuggets were missing. Several times, I've stopped in my car to double-check, and even though it was their mistake, they even had the nerve to ask me for my receipt and act annoyed. Besides losing food, I also lose money: if only I had at least one of them... It can't be possible that this happens so often; a little more attention should have been paid.