I migliori ristoranti di cucina altre cucine d'europanella città Nova levante della Bolzano/bozen

14/12/2025: A very pleasant 5-night stay. The room was very spacious, modernly furnished, and spotlessly clean. The staff was very friendly and accommodating. We were very satisfied with the dinner. Although there were only 4 courses instead of the 6 advertised on the website, the selection was so extensive and plentiful, and each course so generous, that we were more than satisfied. The taste was also excellent. The spa area was lovely, with an indoor pool, whirlpool, and several saunas, all in good condition. But the best thing is the value for money – it's simply outstanding! We took advantage of a special Black Friday offer. However, even without this offer, the price would have been excellent. Therefore, I can't understand the negative reviews here. If you expect the standard of a 4.5 or 5-star hotel, you have to pay almost twice as much. We will definitely be back! Many thanks again to Alex!

08/12/2025: I stayed at this hotel for 4 nights and, honestly, I expected a much higher standard. From the photos, the property seemed well-maintained and up to expectations, but once we arrived in our room, we immediately noticed several structural flaws: the outside light wasn't working, mold stains on the bathroom wall, and a lamp that was loose from the wall. Once we brought these small issues to the attention of the front desk, they immediately fixed them, but it should still be checked before guests arrive. The service also wasn't up to par for a 4-star hotel: the amenity kit was never replenished during our entire stay, and the bathroom air freshener was already finished when we arrived. These are small things, admittedly, but in a property of this caliber, they make a difference and shouldn't happen. We chose this hotel thinking we'd be on the safe side, given that we've always had excellent experiences at other 4-star properties, but unfortunately, this time, our expectations weren't met. On a positive note: the food. A good variety of products, not necessarily typical, but suitable for all tastes. The restaurant staff were very kind, welcoming, and always smiling. The spa area, however, was disappointing: despite having potential, it didn't seem adequately maintained. The outdoor jacuzzi wasn't lit and, since it was kept closed, we were told there might be mud in it; for this reason, we decided not to use it. Overall, the price paid was definitely too high for what the facility actually offers. It looks very good in the photos, but unfortunately, it doesn't reflect the expected value.