Scopri il migliore ristorante di cucina altre cucine d'europanella città San casciano dei bagni della Siena

09/06/2026: This place could use a good refresh, as the spaces and rooms clearly reflect the passing of time. The furnishings are dated, and the rooms now look run-down. At the spa, where silence is required and smoking is prohibited, a lady entertained us for HOURS by talking at the top of her voice on her cell phone, using the speakerphone. After all the guests had waited too long, the staff was called, but they were unable to silence the aforementioned "lady." Instead, with uncontrollable rudeness, she attacked everyone present with tantrums and sarcasm. We had to leave the common areas, as it was impossible to experience the peace and quiet we had come for, and unfortunately, the staff failed to enforce the rules the facility itself has imposed. In fact, the lady remained blissfully in the pool, disturbing everyone's tranquility, taunting anyone who criticized her. Meanwhile, her husband was happily smoking in the space where the NO SMOKING SIGN kept the other (useless) silence company. We had to forgo some healthy relaxation (which comes at a high price), and unfortunately, our short vacation, which was intended for just that, was ruined. In the square in front of the entrance, we also saw children playing ball, and frankly, it didn't seem like a suitable environment for such an activity. If you're looking for peace and relaxation, I sincerely advise against it. It's a shame because the place has a truly remarkable view, and the spa staff were truly professional.

07/06/2026: Fantastic experience. From the moment you walk through the elegant gates, you'll realize that every guest is at the center of attention here. Plenty of pampering and attention make your stay magical. Every member of the staff works to make your holiday special and feels truly at home here. The treatments available are cutting-edge. I personally had the intensive biocast, and it was truly exceptional. A tangible result, in addition to the health benefits. Giulia, the person in charge of the treatment, was superb, gentle, and an excellent professional. We will definitely return to enjoy this paradise again.