Trattoria Amedea In Zola predosa

29/12/2024: We stayed at this hotel for 3 nights. When we arrived the room was excessively hot. We asked to turn off the heating and were told the room temperature was 29 degrees. After several of our attempts on the last day they were willing to change the room given that the temperature could not drop below 24 degrees. The advice we give is to request a room on the right wing and on the ground floor without carpet. Our first room was probably warmer than the others also due to the carpet. Plus the thermostat was broken and no one fixed it, until the last day before making us change rooms. Poorly soundproofed rooms, I could hear our neighbor coughing and snoring, not to mention when they opened the wardrobe, it was an absurd noise. All in all the staff was very kind to us, but the problem could have been resolved much earlier as our stay was ending. Excellent breakfast. The structure is clean and with attention to detail.

23/12/2024: Unfortunately my stay at the property did not live up to expectations. I was assigned a room for disabled people, not requested at the time of booking, and this led to several inconveniences: -The room lacked a bidet and adequate light near the mirror, making it difficult to apply makeup. -The bathroom had a floor shower with an ineffective curtain, causing flooding after each use. -The heating did not work, leaving the room cold during the stay. -Finally, the toilet was excessively high and uncomfortable. I understand the need to have rooms suitable for people with disabilities, but assigning one without notice or consultation was not appropriate. I hope you can improve the organization and services offered, to avoid similar inconveniences to other guests in the future.