Excellent hotel in a historic building, central location, valet parking, fast and attentive staff, delicious varied breakfasts with a magnificent view of the city. Our room was a bit dark, but overall everything was great.
Litvin Le
.
08 Giugno 2026
10,0
Rooftop bar is incredible - great service and great cocktails.
The little known valet service is so helpful - for an extra €10 ish they'll park your car for you at a local garage and bring it back for you. Note that the last pick up is 11.30pm!
Brian N
.
06 Giugno 2026
10,0
A beautiful old hotel in the heart of the city.
Ada Perez
.
02 Giugno 2026
10,0
We will stay here again!! The roof top for breakfast and the evenings for a bar or dinner have the best views of the city. Great location for everything!
Sean Sipko
.
01 Giugno 2026
10,0
The location is simply magical.
The staff is incredibly attentive, and the hotel itself is historic.
The rooftop is magnificent.
FABRICE ULIVI
.
30 Maggio 2026
10,0
Baglioni Grand Hotel, Florence — Guest Review
⭐⭐⭐⭐⭐
From the moment we arrived at the Baglioni Grand Hotel, it was clear this was going to be a truly special stay. The staff were exceptionally warm and welcoming, greeting us each morning and wishing us good night every evening — small touches that made us feel genuinely at home rather than just checked in. A particular highlight was that the team spoke both English and Italian fluently, which made communication effortless for international guests.
The hotel’s aesthetic is simply stunning. The blend of traditional Florentine grandeur with contemporary design elements creates an atmosphere that feels both timeless and fresh. Our room was a charming retreat featuring intricately hand-carved wooden ceilings and shuttered windows adorned with stained glass — the kind of architectural details you rarely find anymore. Housekeeping kept the room immaculate with daily cleaning, and the thoughtful touches continued with a cozy robe and slippers, a room safe, and a mini refrigerator stocked daily with drinks and snacks. One small note for fellow travelers: pack your own washcloths, as they are not provided.
The morning buffet breakfast was an absolute delight — a lavish spread with something for everyone, including excellent gluten-free options for guests with dietary needs. Dining on the terrace was an experience in itself, with breathtaking panoramic views over the rooftops of Florence, all served by a team that balanced professionalism with genuine warmth.
Whether you are visiting Florence for the first time or the tenth, the Baglioni Grand Hotel elevates the entire experience. I would wholeheartedly recommend it to anyone seeking a stay that combines historic elegance, outstanding hospitality, and an unbeatable location in one of the world’s most beautiful cities.
— Very happy guests
Nicole Slater
.
20 Maggio 2026
10,0
The rooms are very nice, and the staff and service are perfect.
Great central location and very quiet.
The rooms are very clean.
I am extremely dissatisfied with the noise from the neighboring bathrooms.
The toilet flushing and the shower are so loud it sounds like someone is using them right next to my bed. I was woken up by it every morning and during the night. Changing the towels and bed linens daily is unnecessary and environmentally questionable.
Birgit Grünberg
.
20 Maggio 2026
8,0
Excellent hotel. Can’t believe it isn’t 5 stars. Check in , concierge, room and breakfast all exceeded expectations. Only 1 issue that really tarnished our stay was the manager of the breakfast restaurant . Very rude man . Spoke to my wife and I like we were trash.
Kerry Obrien
.
15 Maggio 2026
10,0
The rooms feel a bit dated, but the location is great, and it is a place with a great view where you can enjoy breakfast while looking at the Duomo Cathedral.
최원섭
.
15 Maggio 2026
10,0
Great hotel, sophisticated atmosphere, great location right in the historic center
Roland Grünberg
.
13 Maggio 2026
10,0