Pizzeria Toto In Monreale

10/01/2025: excellent pizzeria. warm and welcoming environment really good pizzas. Good service. Average prices

09/01/2025: I didn't give the place 5 stars only because upon entering there was a very annoying bad smell, as if there wasn't an air recirculation system, even though we then got used to it. Furthermore, in the play area, despite being practically an external part with awnings, the heating was not turned on even at minimum and the children were frozen, very cold indeed. However, the area is hidden by a curtain and is not marked anywhere, so if you don't know it's there it isn't visible and the service isn't provided. The parking lot is a bit messy with ditches 😅. I don't give 5 stars to the service just because while we were eating our plates were taken away 🤦🏼‍♀️, both during the appetizers despite seeing that there were still chips and mignons and while they were eating the pizza. It scared us or to take a break between one bite and another. And then the fundamental thing... Change the girl to the games air! 🙏 The aria is dedicated to children from 2 to 5 years old and instead of dedicating himself to them he played table football with older children, speaking unkindly about the younger ones with them and even making them enter the trampoline with them, which was dangerous. She didn't welcome them, she took away the children's toys, saying annoyed that if they took them they would have to rearrange them. In short, I don't think he's the right person to be there. Zero patience, zero hospitality, zero reliability, zero dedication to children. Excellent food!! Wonderful pizza!! Very light dough!! For the first time it didn't make me feel heavy and I was able to eat plenty. Helpful staff and one of the waiters is middle aged, I think, very nice and very kind. Maybe if he was with the kids it would be better 😅 However, if these aspects were fixed I would go back very often..