This is an exceptionally good hotel. We stayed for a week, in a delightful junior suite overlooking Portovenere's bustling, beautiful harbour. During our week we walked around the neighbouring island of Palmaria, and between the Cinque Terre villages, taking advantage of the ferries and the trains. As such, Portovenere proved to be the perfect base for exploration.
As for the hotel - from the very start we were greeted by smiling, friendly, helpful staff in all areas of the hotel. This continued throughout the week - everyone seemed determined to ensure that we had the best possible stay. We arrived on the day of "Madonna Bianca", and enjoyed watching the celebrations from the restaurant terrace, where we ate an excellent meal.
The room was first-class: pristine and well-maintained, also quiet and peaceful when we needed to rest. The breakfast options were extensive, including a buffet area with a fine selection of the best Liguria has to offer. Service, again, was friendly and flawless.
It's no exaggeration to say that this is one of the very best hotels in which we have ever stayed. We were sad to leave. Congratulations to all involved in making our stay memorable and hugely enjoyable!
Jonathan Lynas
.
25 Agosto 2024
10,0
Well below its pretensions and what one would expect from a 5-star establishment.
Apart from an exceptional location and view, the smallness of the rooms, the absence of a relaxation area (swimming pool, SPA, even solarium, etc.) which would allow you to escape the crowds outside, the poor quality of the dishes offered in the restaurant and the assumed stinginess of demanding an additional cost of €20/person for dinner on the terrace, or panecakes for breakfast, raises questions about obtaining and maintaining a 5th star.
Nathalie T
.
19 Agosto 2024
8,0
Our hotel stay was a 10 out of 10 at this beautiful seaside gem of a hotel. The room was spacious and comfortable. We loved the bathroom products. The front desk staff was so helpful and made sure we had a great itinerary each day. Do a whole day ferrying the cinque terra our fave was Montessoro. Eat Dinner in town at Tre Torri 3 and take a boat ride for dinner at Locando Lorena. Perfect little town and hotel in perfect location. Very special hotel🇮🇹
Dana Zuckerman
.
26 Luglio 2024
10,0
I don't know, I haven't been there :)
Alessandro Ritondale
.
23 Luglio 2024
10,0
Hotel in fantastic location, new and clean room, lovely view!
Barbara Strazzari
.
23 Luglio 2024
10,0
Magical place
Small port with special atmosphere
Paola Anna Gelfi
.
21 Luglio 2024
10,0
Location bella, elegante e raffinata. Entree di benvenuto e servizio cordiale e professionale. Buono il polpo e i ravioli ai frutti di mare. Prezzo sopra la media ma ci si aspetta anche solo vedendo la location.
Gabriella T
.
07 Giugno 2024
8,0
It looks a little impersonal but don't be deceived.......fantastic views, atmosphere abd service. Can't recommend highly enough.
Christopher
.
02 Giugno 2024
10,0
Very friendly staff. No wait, not crowded, good recommendations and great tasting dishes.
Alex
.
28 Aprile 2024
10,0
Ho pranzato al ristorante Palmaria a pranzo in terrazza con una vista unica sul golfo di Portovenere baciati dal sole ed accarezzati dal vento abbiamo gustato un ottimo tris di tartare e come primo trofie con bottarga e ravioli di pesce con un' ottima bottiglia di vermentino della zona. Il servizio é stato preciso veloce e piacevole. Natalina una preparatissima cameriera ci ha coccolato per tutto il pranzo molto professionale con un inglese perfetto bravissima come del resto le sue colleghe. Abbiamo segnalato un eccesso di sale nel pesce dei ravioli confermato dalla cucina e la direzione dopo aver chiesto il conto ci ha scontato entrambi i dolci. Gesto molto apprezzabile. Insomma noi siamo stati veramente bene al Palmaria hanno lavorato al massimo per farci vivere una splendida esperienza. BRAVI !!! Torneremo certamente
Luigi P
.
22 Aprile 2024
10,0