Le Chiavi d'Oro In Pistoia

31/03/2026: Good evening, I'm here to leave a review regarding inappropriate behavior by an employee. In my case, I had to repeat the request for a packet of tea three times while the employee was busy chatting with colleagues, paying no attention to the customer... total disinterest. Even more unpleasant was what happened to my mother: she had to collect a €10 winning from a scratch-off ticket. A first colleague said the machine wasn't working to check the winnings, after which another employee (the same one as before) intervened and addressed my mother in an arrogant tone, looking her up and down, saying, "Ma'am, there's nothing here, can't you see?!" After checking more closely, it turned out that the winnings were indeed there. At that point, without any apology, the employee turned around and left, leaving the matter to her colleague. Truly impolite and unprofessional behavior. A minimum of respect and attention towards customers should be the foundation, especially when working in contact with the public. Otherwise, a nice place with good quality food and drinks.

18/02/2026: The pizza and first courses are good, the service isn't lightning fast but not too slow either, there's little parking available, but if you walk a little there aren't any problems.