Excellent dinner, modern and welcoming atmosphere. Impeccable service. A pleasant evening.
massimo benedetti
.
07 Maggio 2026
10,0
Welcoming hotel, kind and helpful staff and quite good food
Davide Guarino
.
05 Maggio 2026
10,0
Found through Wonderbox, great experience. Friendly and helpful staff, excellent food, clean room, and comfortable bed (a bit short, to be honest). Excellent base for exploring Garfagnana.
arturo condini
.
06 Marzo 2026
10,0
I may be repetitive, but for me, this place is magical. Always a surefire choice whenever I need accommodations close to Lucca and the Garfagnana region.
Spacious and clean rooms, a warm and welcoming atmosphere, and top-notch service and staff.
We also ate at the restaurant downstairs in the evening, and were treated wonderfully with all the local specialties.
The Hotel Milano is a GUARANTEE; staying and dining with Martina and Marco is a sure bet. I always come back and can't wait to return.
Noura Bentabet
.
13 Febbraio 2026
10,0
Lovely room, impeccable room service, and a truly delicious dinner. Kudos to the chef for the chestnut flour gnocchi, a wonderful surprise! I'll definitely be back.
Emanuele Marcucci
.
01 Febbraio 2026
10,0
Excellent venue, the rooms are spacious and very clean with impeccable service. The staff is courteous and efficient. We were there for New Year's Eve and also enjoyed the New Year's Eve dinner: both the food and the service were excellent. I had also eaten there on another occasion, à la carte, and I had a great time. I was truly satisfied. I highly recommend this venue.
Paola Pieri
.
03 Gennaio 2026
10,0
Well-run hotel, friendly and helpful. We spent New Year's Eve with other couples of friends. I am reluctant to write an unsatisfactory review, only 3 stars, because on the afternoon of the 31st, when we arrived in the room, it was 13 degrees Celsius, even though we had booked two weeks in advance and were therefore aware of our arrival. I think and believe it is unacceptable to provide a room with 13 degrees Celsius on December 31st, especially when several staff members informed us of the discomfort of the premium room, blaming the exposure of the external walls. The minibar was included in the service, but not in the room, and the bathroom drain did not work. However, we appreciated the willingness to remedy the situation by changing the room, which we did not accept simply because the room available was very small and smelled of sewage and musty air. That said, I believe it is essential to offer excellent service, since the final price did not undergo any change, despite the booking having been made two weeks in advance. The final sore point was the dinner menu on the 31st, which unfortunately was disappointing.
Ylenia Carito
.
02 Gennaio 2026
6,0
Unique, impeccably maintained, and comfortable.
The room with the fireplace is tidy, welcoming, and relaxing.
The bar is stocked with excellent spirits and wines.
The food is certainly good; they offered us an aperitif with homemade fried pasta and excellent pecorino cheese.
If we return, we'll stay for dinner.
The owner is intelligent, capable, and very friendly.
The breakfast was absolutely satisfying.
Alessandro Monetti
.
28 Dicembre 2025
10,0
I stayed one night at this hotel. The room was cozy, with a spacious bathroom.
The dinner was excellent, considering the quality/price ratio (I highly recommend the peposo!)
Simone Palmaverdi
.
30 Novembre 2025
10,0
My husband and I stayed at this hotel for work. We were immediately greeted with great professionalism, but also with warmth and kindness. The rooms are spacious, very clean, and the bathroom is very spacious. We also enjoyed the cuisine for both lunch and dinner. Mr. Marco was very helpful and recommended local specialties. All the dishes were exquisite, well-prepared, and made with top-quality ingredients. The service was very professional, and all the staff were highly trained, extremely kind, and helpful. Our stay, even if not for vacation, turned into an unexpected moment of relaxation. The hotel is very quiet and perfect for rest.
Another important point is that the hotel is equipped with all eco-sustainable systems.
I must say that the experience was beyond excellent, and we will definitely return.
Highly recommended!!
Gabriella Dimundo
.
24 Novembre 2025
10,0