Hartmann In Castelrotto

Great Hotel very friendly and help full staff

⭐️⭐️⭐️⭐️⭐️ An unforgettable stay during the Christmas period! My wife and I stayed at this splendid property a few years ago, and looking back at some photos reminded us of how wonderful that time was. The hotel is truly fabulous: there's no shortage of attention to guests; we felt pampered, served, and revered at every moment. The wellness center is relaxing and perfectly organized, completely available to guests. The rooms are beautiful, comfortable, and welcoming, with impeccable cleanliness that would make even the best hotels in the area envious. Breakfast is a real highlight: sumptuous, with fresh, homemade products, capable of satisfying every taste. A huge compliment to all the staff for their kindness and professionalism, and a special thanks to the owner, a truly down-to-earth person, humble, and respectful towards both guests and his staff. We'll definitely be back! ❤️

There are very important facilities i want to highlight!!! There are sauna / steam room / UV bathing room/ Hot-Cold Shower room/ blue-red light room/ relaxing room available for the guests!!! We are sooo amazed about these facilities. (Unfortunately i did not bring my phone with me downstair to take a picture of those facilities) There is nothing that is not good about this hotel! Amazing!!! Absolutely Brilliant!!!! You can see from the room with the greatest balcony, the breakfast options which was beyond our expectation we enjoyed the breakfast so much. The lady at the reception was very sweet, polite and helpful. There is a bus station outside(The hotel do provide QRcode for free bus) to get to the town (less than 5 mins)

Breakfast is simple but excellent, and the staff is very friendly. 3-6 desserts are complimentary (the chocolate desserts are so delicious ㅠㅠ). However, it's a bit far from downtown. It takes about 10 minutes to walk to the bus stop, and it's an uphill walk from downtown to the accommodation.

We had a wonderful stay. Hotel Hartmann is quiet and charming. The staff was very friendly and helpful. Upon arrival, our dog received a bag with a water bowl, poop bags, and treats. The room was clean, and we had a beautiful view (we were at the back of the hotel). Next to the hotel is a path where you can walk your dog, which leads to the village. It's about a 10-15 minute walk.

We absolutely loved Hotel Hartmann! We stayed for only one night after spending four days hiking hut-to-hut in the mountains, and it was such a treat. We were able to leave our suitcases for a few days while we hiked, and they were waiting in our room when we arrived. The hotel is way more luxurious than we expected, with a super fluffy bed, above and beyond service, fantastic breakfast, and a peaceful wellness space with saunas and a steam room. The self-service beverages and snacks are a great touch as well. Our only regret is that we didn’t have more time here and couldn’t enjoy our massive balcony as it was raining. The location is beautiful and you can enter the walking path from the backyard, but it’s worth noting that most restaurants are a 10-15 minute walk (there is no meal service beyond breakfast); not too far, but something to keep in mind after a long hike! Also, while shampoo is provided, conditioner is not, but that seems common in the region. A huge thanks to Hotel Hartmann and the wonderful staff for a stay we won’t forget!

Love love love this hotel. We have been to other hotels with similar price but it was no match to this hotel. The breakfast was AMAZING.

We absolutely loved our stay here! The hotel has a lovely, homely feel and is situated just outside of town in a very peaceful area. It’s only about a 15-minute walk into town, or you can hop on the free bus for a quick 2-minute ride. Getting to the main attractions was super easy from here. The rooms were cosy and the bed was very comfortable. Breakfast was excellent, with a wide selection to choose from, and the morning cappuccinos were fantastic. We also really enjoyed the self-help bar — such a nice touch! We love Ortisei and would love to come back to visit in the winter months — and we would happily stay here again. Overall, a wonderful stay and highly recommended.

We had a short but wonderful stay at Hartmann. Such a lovely hotel with very friendly and helpful staff. The hotel has a self-serving bar that opens 24 hours. That’s a brilliant idea! We love our stay there. It’s a short walk to quite a few good food options. 15-20 minutes walk to both the Seceda cable car station and the Seiser Alm cable car station. At the same time it’s also quiet in the evening.

The hotel is in an excellent location. The view is spectacular. The interior is meticulously maintained, down to the smallest details. BUT: - Check-in starts at 2:00 PM, meaning if you arrive early after a motorcycle trip, you'll have to wait outside the hotel in the rain until 2:00 PM. - There's a small spa, but there are no bathrobes in the room, and even worse, there's no phone to call the receptionist. We had to call the hotel from our cell phone; a person from another hotel answered, and only after a while did we get our bathrobes. - Corner room with a beautiful view, but a bathroom so small you can barely fit in, and even worse, no shelf or hook to hang towels. In conclusion: very poor value for money. It's very expensive considering the inconvenience.