Hartmann In Castelrotto

17/02/2025: The restaurant is located in the center close to the tower of the twelve. The intent of the place is very warm, welcoming and refined. Excellent selection of wines. The service is always discreet and professional, the quality food Highly recommended

26/01/2025: I confirm the quality of the raw materials (we ate a very good spaghettone alle vongole, spaghetti al dente, fresh clams), the skill of the chef, the refined and warm environment at the same time, as well as the kindness of the staff who served us, made exception for a lady who, after we had arrived a while, I asked her if she would kindly bring us the menus and she turned against me with an acid and aggressive tone saying "ma'am! Calm down!", adding, to the words and tone , the classic gesture with the hands extended forward to tell someone to calm down. I, with my 8 year old daughter next to me, was frozen by the unreasonable and inexplicable aggressive reaction of the lady in question. I had only asked politely for the menu and I was verbally attacked without even being able to react, to say anything. I was really upset and like me, my daughter. What can I say? Kindness costs nothing, in fact it is a duty, especially at work and especially when carrying out work with the public. Thus ends our holiday in Trentino. Sin. Thank you ma'am. Be well.