Fonteverde Tuscan Resort Restaurant In San casciano dei bagni

Wonderful spa and spa, excellent cleanliness and very helpful and kind staff

Shine with signs of wear Nestled in the rolling hills of the Val d'Orcia is the Fonteverde Lifestyle & Thermal Retreat, a former Medici palace from the 17th century that is now an elegant spa resort. You reach the hotel via a driveway that was once intended as a promise - large, representative, almost a little sophisticated. Today there is that fine veil of past greatness over it that you can feel rather than see. Our e-bikes discreetly disappeared into a luggage room - a service that seemed more pragmatic than charming. The room with a terrace seemed to be between two decades. The living area - decorated in cool white and gray tones - harmonized with the oak floor and conveyed a certain calm. The bathroom, on the other hand, looked as if it had stood its ground against every wave of renovation. The shower was a miss, and from the afternoon onwards the terrace remained a place for sun worshipers with heat tolerance - no sun protection was provided. The dinner in the in-house restaurant was remembered - unfortunately more as a study in missed opportunities. The service fluctuated between hectic and erratic routine, and some employees' uniforms appeared unflatteringly cut or worn - details that didn't quite fit the standards of a five-star hotel. From a culinary point of view, it remained pale, almost as if they didn't want to do anything wrong and achieved exactly that. The breakfast also failed to set any accents. The room was reminiscent of a canteen with ambition, the buffet was complete but unimaginative. And because the thermal baths are part of the house, you will also encounter guests in bathrobes in the morning - a sight that doesn't necessarily add to the atmosphere. Anyone hoping for a certain degree of exclusivity in this hotel because of the “Leading Hotels of the World” label is likely to be disillusioned.

Well-kept spa, there are few swimming pools in the non-club area. Had a very relaxing physiotherapy massage.

I returned to Fonteverde after a few years. The location is splendid as always. The room was very nice and when we arrived we were upgraded from junior suite to suite. I also went there with my in-laws. Their room was supposed to have a kennel for the dog and it wasn't there and what's more there was a sock from a previous customer on the floor (bah!!). in their room. In our room, which as mentioned was very beautiful, there was no cot for the baby. The staff very kind. The structure would lend itself to being more of an 'adults only' structure as there are no dedicated activities/spaces for children except for the possibility of using a babysitting service. Furthermore, it was always necessary to ask for a high chair at meals. The SPA needs a major renovation and with the exception of one swimming pool the others are accessible to an external public and this is not the best. Finally, the most disappointing part are the dinners both for the menu offered and for the quality/price ratio. Honestly, there is room for improvement here

This is the second time we have stayed at this property. Compared to the first time, December 2024, we noticed some changes in the cuisine which was not as excellent as a few months ago, but overall the experience remains fantastic. A special mention goes to Nicola, a waiter always present, attentive to any need, professional but at the same time very friendly who made both our stays even more pleasant by pampering us from start to finish. Thank you so much.

Nice thermal pool, clean water. The changing rooms aren't much

Stunning location Excellent service Everything very well looked after

Sensational experience. Stunning place and a myriad of relaxing corners. The structure is not extremely modern, however it is very well looked after and exudes luxury. Devastating breakfast buffet Probably a bit expensive compared to what similar facilities offer Advised

Perfect, in every detail. I have been coming for many years and every time I am struck by the extraordinary hospitality and professionalism of all the staff. It's not a coincidence: it's a specific desire to truly be a luxury hotel. Every wish is welcomed. Here the customer is truly pampered and treated in the best possible way. Impeccable spa department. Thank you very much and see you next time!

Inoubliable ! Magnifique établissement avec un personnel adorable ! Le restaurant est parfait avec une belle carte des vins !