Cocoa In Bologna

01/09/2025: New and comfortable beds, ideal breakfast, but classifying it as 4 stars is not correct.

19/08/2025: Our stay was more than peaceful. The hotel was very functional. The furniture was a bit dated, but everything was clean, towels were changed promptly, and everything was very good. The reception staff was very good. I speak an average level of Italian and had no problems, but it's true that the Chinese lady in particular has a somewhat condescending attitude if you don't speak quickly. It would be nice if she understood that not everyone learns or has an excellent level of the language, even if they try. I say this mostly because of a couple in front of us, and I didn't like the way she treated the girl who was trying to speak to her in Italian.