Ciotto In Milano

20/09/2025: On Saturday afternoon, I'm on the escalator going down, getting my car key ready, and... the small piece of metal falls out, having broken off the key's head due to the tiny rivet being lost. It falls flat on its side, fitting perfectly into the grooves of the escalator (!) and is swallowed up upon arrival. Panic! I contacted every Ikea employee I could find, incredulous at the absurdity of the story, but all willing to help. I thank them so much for their kindness, attention, and solidarity, and ultimately, they were happy with the positive resolution of the situation. Many, many thanks!

17/09/2025: I found myself at the Ikea in San Giuliano Milan and met Gaia and Chiara who kindly and professionally satisfied my requests.