We had a fabulous stay at Ai Reali di Venezia. The room was incredible, very spacious, tastefully decorated, and well-equipped (air conditioning, shower, bathtub, sofa, kettle, and coffee maker). The service was professional and friendly. The breakfast buffet was delicious, complete, and varied. In addition, the location is perfect, a stone's throw from the Rialto and less than 10 minutes from St. Marcello Square.
Loïc CADIOU
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25 Luglio 2025
10,0
Although I wasn’t a guest at this hotel, I want to leave a review to express my deep appreciation for their outstanding helpfulness.
I was staying at Hotel Alla Fava, located across the street, and arrived at 10 PM only to find the door locked and no way to check in. I received no response from the accommodation, and as a solo female traveler at night, this situation was extremely stressful.
The staff at this hotel (unfortunately I don’t remember the gentleman’s name at the front desk) took a lot of time to help me. He made several phone calls trying to reach someone on my behalf. When no contact could be made, he actively searched with me for alternative accommodations and called around for availability.
What touched me most was that he personally walked me to Hotel Aqua nearby to make sure I arrived safely. That meant a lot to me as a woman alone late at night. On top of that, they kindly offered me water and gave me tips for sightseeing in Venice.
I want to sincerely thank the man at the reception who stayed with me and supported me for more than 40 minutes. Thanks to him, my birthday was saved and I’ll always remember this kindness.
Celine Müller
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23 Luglio 2025
10,0
From start to finish, everything exceeded expectations. The staff were truly outstanding and played a huge part in making this such a special and memorable stay.
The hotel is in a fantastic location — just a 4-minute walk from the Rialto Bridge — making it the perfect luxury base for exploring Venice.
Breakfast was excellent, with a wide variety of options and incredibly attentive staff. The suites are stunning — beautifully decorated with ornate ceilings, immaculate housekeeping, and every comfort you could need. I had the most amazing sleep feeling very refreshed the next day. If you called reception for anything, like a steamer or iron, it was brought to your room within minutes.
There’s also a beautiful spa, which we didn’t have time to use on this visit — but we’ll definitely be returning and making the most of it next time!
The team went above and beyond: they brought a complimentary bottle of Prosecco to my room for my birthday, arranged our water taxis to the restaurant, and even organised drinks for us to enjoy onboard.
What really stood out was how the staff took the time to get to know us — chatting from check-in to departure, and offering great local recommendations throughout our stay.
The service was exceptional, and the staff truly go out of their way to make your stay feel extra special. We will definitely be returning!
Thank you
PLUSHH :
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18 Luglio 2025
10,0
We had booked two rooms in the superior category, expecting a comfortable and consistent experience for our family. However, upon arrival, only one of the rooms provided was of the superior category, while the other was located far from the first and clearly of a lower standard.
We brought this to the attention of the staff immediately, hoping for a quick resolution. Unfortunately, no steps were taken to accommodate us, and we were neither reimbursed nor offered any form of compensation for the downgrade and inconvenience.
This experience left us feeling misled and deeply dissatisfied, especially given the reputation and pricing of the hotel. We expected better hospitality and accountability.
I hope this feedback is taken seriously, and that future guests are provided with the quality and fairness promised at the time of booking.
sulbha arya
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12 Luglio 2025
6,0
We would like to highly recommend the hotel and the service at the highest level.
Thank you to the irreplaceable service who helped us find accommodation on 21.06 when we were cheated and without accommodation on booking. The gentlemen called a lot and found a hotel for us 🤩my husband and I are very grateful to them. Thank you once again for your help. Best regards
Daria Grzegorzyca
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23 Giugno 2025
10,0
The location was convenient for going anywhere in Venice. There was a water bus stop (Rialto) nearby, and there was also a bus to the airport.
The staff were friendly and welcoming.
What impressed me the most was the breakfast. It was the best I had during my trip to Italy!!
The crispy croissants and fluffy panettone were incredibly delicious.
Hiroko
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15 Giugno 2025
10,0
The room we stayed in was small but very clean.
Also, the breakfast was delicious and we were very satisfied.
The location was convenient for sightseeing, and the water bus station for arrivals was only about a 3-minute walk away.
AKIHIRO SHIGEYAMA
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15 Giugno 2025
10,0
Wonderful and classy hotel! Amazing staff and rooms! Great location too close to the heart of the city but far enough away to not be crowded!
Whamo Blamo
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12 Giugno 2025
10,0
Qué maravillosa cena tuvimos en el restaurante Alle Corone en el Hotel Ai Reali. Mi risotto fue excelente al igual que los espaguetis de mi esposo con langosta. El vino elegido por el sumiller fue perfecto con nuestra comida. El postre de torta de lava de chocolate era otro cuadrangular. Para nuestra sorpresa, nos dieron un descuento como huéspedes del hotel!
jscw6
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23 Aprile 2025
10,0
Fantástica buena cena con chef muy creativo y un servicio atento. Estupendo maridaje recomendado por los camareros. Muy buena relación calidad-precio!
Maty1czech
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13 Marzo 2025
10,0