Al Campanile In Città di castello

02/01/2025: We stayed at this property for the New Year weekend. A relais in a suburban area surrounded by lots of greenery. The facility is very nice and clean. The staff is welcoming, helpful, kind, polite, always available. We made use of the spa and massage service at the wellness centre. I gave it four stars and I am very sorry about this only for some painful points for us, this criticism is only intended to be constructive. The rooms are not very large as is the bathroom which has no support point, even to place a simple beauty bag, the lights in the room are too dim it is even difficult to put on make-up, the rooms do not have a full mirror, the ventilation service is centralized and for two nights we didn't sleep a wink due to the heat. We reported the inconvenience to reception but unfortunately the problem was not resolved and we are very sorry for this. Good quality food, rich breakfast, desserts made by them, very very good. New Year's Eve à la carte dinner with typical local products, rich dishes, very good. The New Year's Eve dinner was organized in the largest room tastefully decorated, with large and spacious tables, the menu was not to our liking. Refined cuisine, dishes well served but which in our opinion had no soul. The animation was also not appreciated as it was completely absent and not very engaging. With the exception of a few limited sore points, the place is worth it.

02/01/2025: Nice experience, trained and welcoming staff, excellent quality food, very nice spa