Scopri il migliore ristorante di cucina vegetariananella città Costigliole saluzzo della Cuneo

08/01/2026: We were guests at this property for Christmas lunch and weren't particularly satisfied for a number of reasons. The day was damp, cold, and rainy. We followed the signs, and they led us to a distant parking lot, a dirt road full of mud and puddles. After climbing a slippery wooden staircase (with a broken step) to exit the parking lot, we followed the road like other people to access the entrance to the property, circling the castle's outer walls on a road in terrible condition—dirt, rocks, mud, puddles, etc. When we reached the so-called entrance, it seemed like a secondary exit, as there was no reception area; instead, you had to follow a corridor with no doors or windows and no signs to access the elevator that leads to the first floor of the castle, where the rooms were located. Only by following the sound of voices did we figure out which way to go to the dining room. Once we arrived, it was warm and pleasant, and we stored our jackets and coats in the cloakroom before securing our reserved table. Given the large number of people who chose to dine there for Christmas, we sat at the tables on the outdoor terrace, which, despite being enclosed and heated, proved to be a cold place because the table was close to the glass outside, and my seat was right there. My back felt cold. The tables were too close to each other, and the passage between them was narrow, making it impossible to change seats or anything else. Although I looked for the positives in the table location—on a gray, dark day, it was in a bright spot compared to the tables inside the restaurant—I had to grab my coat and hold it over my shoulders to warm up. For a 4-star establishment, I expected to be a little better. The menu was more or less the one listed when we booked, but since we had a person with food allergies at our table, and despite the place card specially placed for him, they always brought the wrong dishes, and after each course they had to check the contents and then ask for them to be changed again. We could never all eat together because waiting for his dish would make ours get cold... It was a bit of an unpleasant situation, especially on a holiday when we made such a choice just to think we'd be okay. The staff was helpful and tried to accommodate us for various mix-ups, but I think something went wrong with the overall management of the day. Perhaps the staff was too few in number compared to the number of tables they were supposed to serve... I know this is a place where Christmas lunches have been organized for many years, and we expected more experience to best manage the event. I hope it was just an isolated incident, because it would be a shame for a place like this to lose value in service due to logistical flaws. The dishes served were good, the menu equally inviting, the buffet was full of desserts, and everything could have been perfect with a few small adjustments. In any case, we celebrated the occasion, putting aside the small negatives, and we hope to return and have better luck. Happy New Year everyone!

02/01/2026: Terrible experience: dirty, noisy room, door slamming every time they closed it, malfunctioning elevator, poor breakfast, price way too high for the experience, it feels like a 2-3 star hotel, definitely not a 4-star. There are other negatives, but I'll leave it at that. Terrible experience, I strongly advise against it.