Scopri il migliore ristorante di cucina vegetariananella città Portofino della Genova

30/06/2025: Rude old woman, food old and definitely not fresh much better places around. Avoid.

30/06/2025: Avoid this place at all costs. I had a deeply disappointing experience here and would not recommend it to anyone, locals or tourists. I’m Italian, born and raised, currently living in Australia. Yesterday, I visited Portofino with my Australian partner, who doesn’t speak or understand Italian and was visiting Italy for the first time. I was excited to share some fresh Ligurian focaccia and the kind of traditional panini Italy is famous for. We stopped by this bakery hoping to grab a quick bite before heading to the beach. I asked in Italian if they made panini, and a younger staff member confirmed they did. While I was translating to my partner in English, the older lady behind the counter suddenly became extremely rude and aggressive. I politely asked for bresaola, one of the meats we were offered, and that’s when she began abusing me, first in Italian, then in Ligurian dialect (which I understand perfectly). I calmly let her know that I understood every word and asked if she could be a bit kinder, as I was simply trying to order what was already offered. Shockingly, the rudeness continued. She said that making a panino was a huge favor, even though we were paying customers and asked for nothing out of the ordinary and she wasn't even serving us and the bakery has just another client in she was attending to. That gentleman she was serving was very embarrassed meanwhile my partner was very confused since he did not understand a word. In the end, I told her to keep the panino and walked out, completely shocked and embarrassed, especially because this was my partner’s first taste of Italy, and this kind of hostility is not at all representative of true Italian hospitality. It’s incredibly disappointing to be treated with such disrespect in your own country, especially when you're trying to share it with someone you care about. Sadly, Portofino only has 2 bakeries, and perhaps this gives some people the impression they can treat customers however they like. I strongly suggest supporting other local businesses where respect and kindness are still part of the culture. Italian hospitality should be warm, generous, and welcoming. This experience was anything but.