I migliori ristorantinella città Cuccaro monferrato della Alessandria
2 ristoranti in GastroRanking
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8,2
135 Recensioni |
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La Cantina in Collina
Cuccaro monferrato
07/10/2025: We tried the restaurant because we happened to be in the area: a wonderful discovery!
You can choose between a trio of appetizers, first courses, and desserts, or the classic main course. I appreciated the traditional daily specials, rather than the fixed menu.
Quality products at a great price. We'll definitely be back!
06/10/2025: I went here for dinner with friends and we had a great time. The food was excellent and well-prepared, the service was attentive and friendly, and the staff were friendly. Good value for money. Reservations are recommended. We'll be back! 😊
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6,7
113 Recensioni |
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Ristorante Vineria Porrati
Cuccaro monferrato
10/10/2025: Confirming what's been said in previous negative reviews, reservation management is terrible. The reason for my cancellation was that Smartbox hadn't paid the property for a while... It's more than understandable, but what do customers have to do with it? Issues between partnerships should be handled differently. I found myself with a reservation made months ago that was cancelled less than two weeks before departure for a Saturday during high season (I booked months in advance for this reason in particular and, in fact, couldn't find any alternatives). I should point out that "trying" to call the customer twice without sending any further communication IS NOT ENOUGH to cancel the stay. I read in other reviews that the problem has been present for some time... perhaps you should have mentioned it a little earlier to explore other solutions? Honestly, you have my understanding; you even offered to stay and pay for the night, but I reiterate that customers shouldn't be treated this way, letting me know at the last minute months after booking.
1 star is already a lot.
05/10/2025: Dear Madam, I'm taking back the answer you gave me on my review, as I can't make another.
You know very well how things went. Yes, you're a Smartbox customer, but when I asked why it was cancelled, you replied that you no longer worked with Smartbox, which isn't true because you're still there. My outburst of "Oh, how can I do it, because I need to stay in your area!"... You started babbling, hanging up on me and blocking the number. You didn't give me time to tell you that regardless of the box, I could have stayed. You were extremely rude, and to anyone who raises even a small issue with your actions, you respond to everyone the same way: that we're frustrated. I smile because I'm also doing your job, and this time I'm on the customer's side, not the other way around. I'd never even consider hanging up the phone, but rather finding solutions, as I always have. Rest assured, you really need it.
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