I migliori ristoranti di cucina pescenella città Ribera della Agrigento
3 ristoranti in GastroRanking
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8,1
168 Recensioni |
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Pizzeria Coltello e Forchetta
Ribera
17/08/2026: Rude Owner - I've never felt so humiliated.
It's Sunday, August 16th, and friends invited me to this pizzeria. Since I have allergies, I always go to talk to the chefs and pizza chefs to understand what I can eat and verify whether the foods (in this case, pizza) contain the substances I'm allergic to, one of which is "improvement" (an additive/baking powder). Only in this way can I be sure I can eat peacefully and not end up in the hospital. This is a situation I've learned to manage emotionally over the years, and it doesn't bother me when I go out for dinner with friends.
When I asked to speak to the pizza chef and explained the reason, the owner stood in front of me, spreading his arms and placing himself between me and the counter. I politely explained that only the pizza chef could give me certainty about the ingredients in the dough, since I'd had a manager assure me in the past that the ingredients were allergen-free, even though they were, putting me at risk of getting sick.
At that point, the man raised his voice, saying that his word should be enough for me and that I was wasting his time. He didn't answer, when I repeatedly asked him if he personally made the dough. He then took a bag of dried product (which he claimed was used), rudely telling me to read it and that that was enough for me. He added that if he had ten people like me, "preventing him from working with all these questions" and wasting all that time, he would have to close down.
After urging him to tone it down—and completely ignoring privacy, given that he shouted out my health problems in front of everyone—I left. I joined my friends at the table, said goodbye, and left. I have NEVER received such treatment, such rudeness, and such aggression from anyone, let alone a restaurant owner. Rudeness and an inability to manage stress are not the customer's problem.
16/08/2026: We had a truly positive experience at Coltello e Forchetta Pizzeria Ristorante! 🍕❤️
Beyond the quality, I'd especially like to highlight the kindness of the owner and all the staff. Everyone was very helpful, polite, and attentive to the customer.
A special mention goes to Nadia, who was truly fantastic: she demonstrated immense patience and professionalism, even addressing some issues with great calm, courtesy, and helpfulness. It's not easy to find people who can handle every situation with this attitude.
My compliments to the entire staff! It was a wonderful experience, and we'll definitely be back. ❤️
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8,0
121 Recensioni |
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Capadà
Ribera
07/07/2026: Everything was superb, from the welcoming and spotlessly clean place, to the incredibly friendly staff, to the incredibly fresh and excellent food.
I've seen some underrated reviews, but in my opinion, either it's a bad day, it can happen, or it takes courage... If you're passing through, you can't miss it.
10 out of 10
16/05/2026: Nice and welcoming atmosphere, excellent service, and tasty dishes presented in an excellent way. 👍
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